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Quality Management

These programs are designed for your managers, supervisors, team leaders and team members engaged in quality improvement programs. Here are the tools you need to help your team develop an appreciation for quality initiatives AND develop skills supporting your organization’s quality initiatives.

Try these great quality improvement training programs. Topics include TQM, CQI, QIP, Six Sigma, ISO, JIT, SPC, lean manufacturing and other quality and productivity improvement terms.  The resources in this directory will help educate and focus your teams regarding their quality improvement efforts.

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MAGIC OF WE Rate:Not Yet Rated
MAGIC OF WE
This innovative video program tells the compelling and true story of how management and employees turned Snapper Lawnmowers around together, and turned a $54 million dollar loss into a $13 million dollar profit. ...
VHS DVD Free Preview

The Process-Based Organization Rate:Not Yet Rated
The Process-Based Organization
A Natural Organization Strategy This book uses a fascinating, story-telling approach to provide a clear overview of a process-based organization and the many benefits it can bring ...
BOOK

Quality Management Manual with CBT option Rate:Not Yet Rated
Quality Management Manual with CBT option
This course teaches students the fundamentals of quality management, the costs of quality, and how to achieve quality through customer orientation. Students will learn how to achieve daily quality management, identify variation in processes, control ...
BOOK Misc

Understanding Quality in the Global Economy: The Quality... Or Else! Videos Rate:Not Yet Rated
Understanding Quality in the Global Economy: The Quality... Or Else! Videos
This PBS series teaches about the global economy and why management must change to ...
DVD VHS

Is 'Good' Enough? meeting opener Rate:Not Yet Rated
Is 'Good' Enough? meeting opener
An eye-opening opener for your next team ...
DVD VHS Free Preview

In Search of Quality Series Rate:Not Yet Rated
In Search of Quality Series
The Series, hosted by In Search of Excellence co-author Robert H. Waterman, Jr., contains 2 volumes focused on quality. In Volume 1: Quality Through People you'll visit the Wallace corporation to learn how they improved quality and customer ...
DVD Free Preview

W. Edwards Deming: Prophet Unheard (video) Rate:Not Yet Rated
W. Edwards Deming: Prophet Unheard (video)
W. Edwards Deming introduced the concept of quality control to Japanese manufacturing after World War II. ...
VHS DVD

Managing for Both Bottom and Top Line Performance Rate:Not Yet Rated
Managing for Both Bottom and Top Line Performance
Jeff Rodek highlights ways to ensure that your employees understand the connection between customer satisfaction and the numbers, how bad news doesn't improve with time, why an open-door policy only works if people are comfortable to walk in the ...
VHS DVD Free Preview

Value of Time (short meeting opener video) Rate:Not Yet Rated
Value of Time (short meeting opener video)
In todays ever-changing and hectic workplace, people are constantly wishing that they had more time to get things done. Yet, they dont stop to think about the value of each and every moment they already have. (Perhaps if they did, they wouldnt ...
VHS DVD

Business Excellence Combo Package Rate:Not Yet Rated
Business Excellence Combo Package
This combo package gives you a $1,415 savings when you purchase four of our top-selling training programs! We know your budgets are tight, and small to medium-sized businesses cant always afford to pay the frequently high cost of hiring ...
DVD

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