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The Richardson Co. Training Media
Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911
Mailing Address:
13 Creekwood Ln SW
Lakewood, Washington 98499
Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911
Mailing Address:
13 Creekwood Ln SW
Lakewood, Washington 98499
SERVE! Turn Customer Service into Unforgettable Customer Experiences with Tom Peters
Author
- Tom Peters
Produced
- 2002
Key Features
4 minute VHS or DVD meeting opener video with Tom Peters
WHAT'S IT ALL ABOUT?
Today's customers are spoiled. But if you can wow them with an unforgettable experience, you'll win unprecedented loyalty. Using simple, universal examples, Tom Peters tells you how to exceed expectations and make customers fall in love with your company. This short video is a great meeting opener!
SERVE! Turn Customer Service into Unforgettable Customer Experiences with Tom Peters
KEY LEARNING POINTS:
- Create great customer experiences
- Understand your customer's needs
USES:
- Customer service
- Strategic planning
- Employee training
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