TRAINING PRODUCTS FOR THE WORKPLACE - 1.800.488.0319
Home > Products > Customer Service > Telephone Customer Service Training > Call Center Success: 50-minute series book
Available Formats
Free Shipping
Free ground shipping on all previews sent to the United States and Canada. Free ground shipping on purchases of $395 or more to locations within the continental U.S.
The Richardson Co. Training Media
Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911
Mailing Address:
13 Creekwood Ln SW
Lakewood, Washington 98499
Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911
Mailing Address:
13 Creekwood Ln SW
Lakewood, Washington 98499
Call Center Success: 50-minute series book
Author
- Lloyd C. Finch
Key Features
book format only
Master the skills needed to face the challenges of a Customer Service Representative position. Guaranteed to turn out top-notch CSRs!
Key Points:
- Handle calls professionally and effectively
- Learn how to keep a positive attitude, even in the most trying situations
- Create a self-improvement plan for better service
