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The Richardson Co. Training Media
Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911

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13 Creekwood Ln SW
Lakewood, Washington 98499

Ticking Bombs: Defusing Violence In The Workplace

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With over 100,000 incidents of violence per year and direct losses exceeding $4 billion, workplace violence is finally getting the attention it deserves from corporate and government managers.


TICKING BOMBS: Defusing Violence in the Workplace, based on the Irwin Professional Publishing book by Dr. Michael Mantell with Steve Albrecht, presents a seven step model for risk reduction and contingency planning. In the first video Dr. Manetll, one of the country's leading experts on workplace violence, presents the following key training points:

  • The background of the Workplace Violence problem and its causes
  • The single biggest deterrent - careful Hiring Guidelines
  • The seven "must" Questions every interview should include
  • Twelve Early Warning signs every supervisor and manager needs to know
  • Profiles of perpetrators and the extent to which you can rely on them
  • The Golden Rule of Employee Treatment
  • Safe & Successful Discipline Procedures
  • How to handle the ultimate in stressful situations - Termination
  • Zero Tolerance Environments and why they are necessary
  • Education programs to teach employees how to respond to threatening situations
  • Counseling services for employees and their families for job and personal problems
  • Security precautions to protect the organization and its employees.

The second video presents and interdisciplinary Crisis Management model for handling a serious violence incident.

Key training points include:

  • Legal aspects of Preparedness
  • Defining the Level of Incident that calls for a Crisis Management approach
  • Organizing for Post-incident handling
  • Establishing key Liaison and Communications channels in advance
  • Understanding the three phase Victim Reaction model
  • Providing Psychological Counseling for victims and their families
  • Dealing with the Press
  • Strategies for returning to Full Productivity as soon as possible

Training designed for Corporations and Government Agencies: Management & Supervisors, HR, General Counsels, Safety & Security, EAP Managers, Mental Health, Law Enforcement.

Training Package includes:

Part 1 35 minute video: PREVENTION

Part 2 15 minute video: PREPAREDNESS

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