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The Richardson Co. Training Media
Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911
Mailing Address:
13 Creekwood Ln SW
Lakewood, Washington 98499
Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911
Mailing Address:
13 Creekwood Ln SW
Lakewood, Washington 98499
THE MANAGER'S POCKET GUIDE TO DOCUMENTING EMPLOYEE PERFORMANCE
Author
- Terry L. Fitzwater
This step-by-step guide will help you document and change unwanted work behaviors before they become issues leading to termination. It is presented in a format that is easy to understand and apply. The guide presents specific measures for accurate performance documentation that will protect your organization against discharge litigation.
- Includes information on
- A four-step progressive discipline process and how to apply it
- Clarifying gaps in execution vs. gaps in knowledge
- Self-discipline through PEP (Performance Enhancement Plan)
- Clarifying position expectations to meet expected deliverables
- Behavior modification through corrective, not punitive action
- Development of a coaching leadership style
- Performance process to isolate factors for improvement
- A process for documenting performance issues
- A look at the legal framework surrounding discipline
- Pitfalls of the discipline process and how to avoid them
