Conducting Meetings Manual with CBT option

Produced

• 2002-2004

Key Features

Student manuals are available in packs of 5.

Conducting Meetings Manual, ISBN #0-619-07593-7, Publish date: March 29, 2002, 200 pages, student version (without disk), $150 for pack of 5

Conducting Meetings: with CD + CBT, ISBN# 1-4188-4590-6 © 2005, Publish date: December 20, 2004, 116 pages, student version with disk, $165 for pack of 5

Conducting Meetings: Instructor Edition + CBT, ISBN# 1-4188-4589-2 © 2005, Publish date: December 21, 2004, 118 pages, includes CD with PowerPoint presentation, one manual with CBT and CD is $30

This course teaches students about planning, participating in, and concluding successful meetings. Students learn how to establish the purpose and agenda of a meeting, facilitate participants' progress toward the meeting goals, improve their leadership abilities, facilitate situation analysis, brainstorming, and decision making, foster creative thinking, manage conflict among meeting participants. Course activities also cover building a positive climate during a meeting and following best practices of verbal and nonverbal communication. The manual is designed for quick scanning in the classroom and filled with interactive exercises that help ensure student success.

Course Length: one day

Table of Contents

Unit 1: Fundamentals of conducting meetings
Topic A: The purpose of meetings
Topic B: Planning meetings
Topic C: Participating in meetings
Topic D: Closing meetings
Unit 2: Managing meetings
Topic A: The role of leaders
Topic B: Decisions and ideas
Topic C: Eliminating groupthink
Unit 3: Conflicts, climates, and difficult personalities
Topic A: Resolving conflicts
Topic B: Meeting climates
Unit 4: Communicating as meeting leaders
Topic A: Communicating clearly
Topic B: Using effective language
Unit 5: Listening effectively and asking questions
Topic A: Improving listening skills
Topic B: Asking effective questions
Unit 6: Communicating nonverbally
Topic A: Nonverbal communication
Topic B: Interpreting nonverbal communication

Objectives:

•  Learn how to plan, participate and close a meeting. Identify the benefits, types and misconceptions about meetings.
•  Identify the types of meeting leaders and the characteristics of an effective meeting leader. Discover the process to follow when making decisions in a meeting, and explain how to identify and minimize groupthink in meetings.
•  Identify the main causes of conflict and the ways to resolve conflict in meetings. Recognize the characteristics of a positive and negative climate and the steps to build a positive climate when communicating.
•  Identify the ways to communicate clearly in a meeting, and the ways to enhance relationships with participants. Define the common barriers to listening effectively. Learn how to ask effective questions and the four types of questions that are helpful during a meeting.
•  Identify the different ways nonverbal messages can be sent, and interpret nonverbal communication. Learn the steps to improve nonverbal communication.
   

Features:

•  Designed specifically for instructor-led training.
•  Modular format allows instructors to skip around within a manual without breaking the overall flow of a course.
•  Content available to be licensed and customized to meet your individual training needs.
•  Accompanying Instructor's Manual includes marginal annotations and PowerPoint slides with embedded videos to support instructors in the classroom.
•  This title may be purchased off-the-shelf, or licensed through CustomCourse software.
•  Also available with a companion CBT program.

Conducting Meetings: Instructor Edition + CBT

This course teaches students about planning, participating in, and concluding successful meetings. Students learn how to establish the purpose and agenda of a meeting, facilitate participants' progress toward the meeting goals, improve their leadership abilities, facilitate situation analysis, brainstorming, and decision making, foster creative thinking, manage conflict among meeting participants. Course activities also cover building a positive climate during a meeting and following best practices of verbal and nonverbal communication. This instructor's edition is designed for quick scanning in the classroom, and filled with interactive exercises. Comes with a companion CBT program.

Features:

•  Marginal annotations prompt you with relevant information as you teach the course.
•  PowerPoint slides with embedded videos accompany this book.
•  Use publisher's dedicated instructor's web site to download important teaching resources.
•  All instructor’s editions have the same consistent layout, structure, voice and timing across all topics to minimize prep time for instructors teaching a variety of courses.
•  This title may be purchased off-the-shelf, or licensed through CustomCourse software.
•  Comes with a companion CBT program.