ADA - When You Gotta Go (A Training Trigger)

Key Features

1:18-minute VHS or DVD training video

A long-time employee is stunned when his by-the-book manager gives him a reprimand for taking long breaks. He can’t understand why an exception isn’t made in his case. “It’s the new medicine! That stuff the doctor prescribed, it makes me have to go more.”

This brief vignette triggers extensive discussion on ADA, FMLA and serious health conditions. Issues are raised, such as whether or not a manager has latitude to make judgment calls and whether or not deviation from established rules opens the door to chaos.

Does a good manager execute a no-exceptions policy or bend the rules in order to make what may seem a reasonable exception? Is it the manager’s responsibility to simply enforce existing rules, or is it his/her responsibility to wage a campaign to reshape rules that, under certain circumstances, may seem unfair? This vignette raises valid questions about strict enforcement of law and company policy.

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