Assessment Tools
The Richardson Co. Training Media offers validated assessment tools from a variety of producers, on a wide array of topics.
This category includes assessment tools for identifying and/or measuring skills and capabilities. Valid assessment tools may be utilized for identifying competencies during recruitment and selection processes, and to identify training and development needs.
Available Products
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Assessment of Competencies for Instructor Development
- Gain insight into your ability to arrange learning experiences and deliver instructions effectively. ...
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Customer Service Commitment Profile Diagnostic Assessment
- The Customer Service Commitment Profile is designed to help individuals understand how much "service excellence" is offered to the customer. The level of service excellence they offer and that is offered by the organization as a whole are ...
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Dealing with Conflict: Instrument
- Most of us are less skilled at handling conflict than we should be. Although studies show that a negotiating behavior is usually the best response to a conflict situation, negotiation is a difficult endeavor-one that requires considerable skill and ...
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Communication Response Style Assessment
- This assessment identifies a person's relative strength in each of four response modes - critical, advising, emphatic, and searching. ...
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MDQ - Management Development Questionnaire
- The MDQ is a competency-based self-assessment that identifies a manager's strengths and weaknesses and pinpoints areas for development. The foundation that the MDQ is built on is a set of 20 key competencies shown to be critical to successful ...
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Communication Effectiveness Profile Diagnostic Assessment
- Getting your message across in a way that is clear and coherent is a critical skill in both organizational and personal life. The Communication Effectiveness Profile looks at the large and often complex subject of communicating with others. ...
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Listening Effectiveness Profile Diagnostic Assessment
- A relatively small number of people can actually listen with true understanding and empathy. The Listening Effectiveness Profile provides a highly structured process through which to assess an individual's current capacity to listen attentively. ...
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Management Styles Questionnaire
- Facilitator's Guide and Interpretation Notes
Are you a Theory X manager . . . or a Theory Y manager? Unleash a motivation model as powerful today as it was over 40 years ...
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50 Activities for Conflict Resolution
- This collection of activities, self-assessments, and exercises is especially useful as a resource to introduce the issue of conflict and its resolution as a part of workshops on management, leadership, communication, negotiation and diversity. ...