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Available Formats

In Search of Excellence - all modules - DVD (88 mins) - DVD

Item#: EMP29599DV  Language: English
Available Formats

DVD: Disney Segment only - DVD

Item#: EMP29699DV2  Language: English
Available Formats

Stew Leonard's Dairy Segment DVD - DVD

Item#: EMP29699VV2  Language: English
Available Formats

North American Tool & Die Segment - DVD - DVD

Item#: EMP29699DV6  Language: English
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Free ground shipping on all previews sent to the United States and Canada.  Free ground shipping on purchases of $295 or more to locations within the continental U.S. 

Shipping Terms
The Richardson Co. Training Media
Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911

Mailing Address:
13 Creekwood Ln SW
Lakewood, Washington 98499

In Search Of Excellence

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Author

  • Tom Peters

Key Features

In Search of Excellence, entire series, is available in VHS and DVD formats

The individual company modules are all available in VHS format for $495 each. The Disney, Stew Leonard's Dairy, and North American Tool and Die segments are available in DVD format for $495. Additional copies of the DVD Disney only segment purchased at the same time are $200.
Additional segments are being produced in DVD format over time. Please call us at 1-800-488-0319 (or 253-582-2911) to obtain current DVD availability for individual segments.

Motivate your employees to be more innovative, responsive and committed than ever before! In this intriguing and inspiring case study based program, Tom Peters is your host and guide for a far-ranging, behind-the-scenes investigation of phenomenally successful organizations. In the boardrooms, think tanks and training centers of a wide range of the world's best-run companies, you'll see how "Quality" and "Customer Service" have truly become a way of life. 88 minutes.


  • At Disney World, you'll witness the hard work that goes into guiding and training a staff to understand that a commitment to quality and customer care is vital for success.
  • On a visit to Apple Computers, you'll witness the birth of the Macintosh and watch as Steve Jobs leads his development team.
  • You'll see how 3M encourages new product development by treating every manager as an entrepreneur.
  • At Dana Corporation, you'll see a factory manager meeting the challenge of increasing productivity through consultation rather than confrontation.
  • At North American Tool & Die, you'll watch Tom Melohn (see info. below about Tom) motivate his people to work for "no rejects."
  • Moving to McDonald's you'll watch staff being rewarded and encouraged to strive for perfection.
  • At IBM's Golden Circle retreat, you'll listen in as the legendary Buck Rogers talks corporate values to a spellbound sales force.

KEY LEARNING POINTS

  • Learn to tap into the hidden resources within your organization
  • Show your team that Excellence is attainable
  • Discover how to increase productivity by removing fear of failure
  • Promote employee motivation
  • Communicate corporate values
  • Creatively link reward to performance for greater payoffs and profits

SERIES PRICING
VHS previews FREE to qualified organizations
VHS series Purchase $775
VHS series Rental $225
VHS Individual Segments Purchase $495 (1st one)
VHS Additional Individual Segment Purchase $100 (each additional segment)
VHS Individual Segments Rental $195 (1st one)
VHS Additional Individual Segment Rental $75 (each additional segment)

DVD series Purchase: $775
DVD series Rental: $275
DVD Individual Segment Purchase $495
DVD Additional Individual Segment Purchase $200 (each additional segment)
DVD Rental Individual Segment $245

Tom Melohn

Tom Melohn spent the first 25 years of his career working for a nationally known, consumer packaged goods company. After losing his job, he purchased North American Tool & Die (NATD) and proceeded to revolutionize his business. NATD experiences record growth, profitability and customer satisfaction based on Melohn's "New Partnership" with his employees. Word of NATD's story spread and the company was recognized in the highly acclaimed PBS-TV series "In Search of Excellence," The Harvard Business Review and Inc. magazine. After twelve years of sustained, bottom-line results, Tom decided to share his story with people around the world. Today, he speaks to organizations on the "New Partnership" and how any company - regardless of size - can share the same experience.

Tom Melohn is featured in the videoes The New Partnership and In Search of Excellence.  In addition, he provides commentary for the video series, Business Chronicle.

"The New Partnership strikes at the heart of what's holding American business back -- low trust cultures."
­ Dr. Stephen R. Covey, Author of the 7 Habits of Highly Effective People

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