TRAINING PRODUCTS FOR THE WORKPLACE - 1.800.488.0319
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The Richardson Co. Training Media
Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911
Mailing Address:
13 Creekwood Ln SW
Lakewood, Washington 98499
Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911
Mailing Address:
13 Creekwood Ln SW
Lakewood, Washington 98499
KEEPING CUSTOMERS COMING BACK
What would you say to "the purpose of running a business is to create and keep a customer and not profits?"
In this video Brian Tracy explains why customer retention is the true measure of business quality and shows you how to get customers and how to keep them--just by following two little rules!
You'll Learn How To:
- Focus on the second sale
- Build customer loyalty from a customer complaint
