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4 VHS or DVD video programs
These programs come with discussion guides on CD-ROM.
The viewer learns how the Deming philosophy of continual improvement developed, why systems thinking is essential and how the system designed by management determines results. The Deming Starter Libary includes The Prophet of Quality, The 14 Points (Vol. 2), The Red Bead Experiment and Life (Vol. 7) & Understanding Profound Knowledge (Vol. 14).
Descriptions of the programs included in The Deming Starter Library:
W. Edwards Deming: The Prophet of Quality: From the PBS documentary you will learns the origin and development of Deming’s philosophy of continual improvement. An intimate video biography; excellent overview of the benefits of improvement and obstacles to change. 57 min.
The 14 Points, Vol. 2: The essential actions managers must take to build a successful organization that will survive and continue to improve in a competitive, fast- changing environment. 40 min.
The Red Bead Experiment and Life, Vol. 7: You will learn from this classic demonstration how the system—not the individual—determines outcomes.Results cannot exceed the capabilities of the system.(See also Vol. 8, Lessons of he Red Bead Experiment.) 26 min.
Understanding Profound Knowledge, Vol. 14: You will be introduced to the first three components of Deming’s System of Profound Knowledge (appreciation of a system, concept of variation, and theory of knowledge).The report explains why managers need this understanding to predict performance necessary to entice the customer. 27 min.