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The 5 Waves of Trust
Produced
- January 2009
Key Features
chaptered DVD-R comes with a discussion guide on PDF on the disc and reproducible participant worksheets; each chapter is 1 to 11 minutes in length
The ability to inspire trust is a key competency for organizational leaders today. The 5 Waves of Trust, from CRM Learning and FranklinCovey, covers the topic from a variety of angles including self trust, relationship trust, organizational trust, market trust and societal trust. Preview this new program and find out how trust can help your organization build better results...faster.
Benefits:
- Builds leaders' credibility in ways that boost employee engagement and productivity
- Reduces cost of poor performance associated with a climate of distrust
- Improves profits and results by illustrating the link between trust and customer loyalty
The 5 Waves of Trust
Runtime: see individual running times
The 5 Waves of Trust is a power-packed DVD containing eight separate video segments. The series is based on the premise that there are various layers of trust to which today's leaders must be attuned: Self Trust, Relationship Trust, Organizational Trust, Market Trust and Societal Trust. Each of the videos is designed to build awareness and spark discussion in one or more of these areas.- The Speed of Trust (5:26) Explains how trust ("the one thing that affects everything") can yield great dividends within organizations once people recognize its power and economic impact.
- The High Cost of Low Trust (1:02) Explores the escalating costs caused by low trust in our organizations and society.
Click here to view an online preview of The Speed of Trust: speed of trust online preview 5 waves of trust
Click here to view an online previewo of The High Cost of Low Trust: high cost of low trust online perview 5 waves
- Self Trust (6:26) Depicts the four core qualities inherent in all trustworthy people (integrity, intent, capabilities and competency). Real-life examples from the world of professional tennis and an operating room in Perth, Australia are shown.
Click here to view an online preview of Self Trust: self trust online preview 5 waves of trust
- Relationship Trust (4:08) A personal story from Stephen M.R. Covey about leading the merger of two companies and how the experience taught him to consistently live the "13 Behaviors of High Trust".
- Race to the Pole (10:58) A thought-provoking documentary on the 1911 race to claim the South Pole. Viewers see a comparison of two experienced explorers-how each prepared for the trek, how they led their teams, and how each leader's personal credibility affected the perilous journey.
Click here to view an online preview of Relationship Trust: relationship trust online preview 5 waves of trust
- Organizational Trust (5:50) A fascinating story of how a hospital surgical team vastly improved their processes and success rates by training with a Ferrari pit-crew team.
Click here to view an online preview of Organizational Trust: 5 waves of trust organizational trust preview
- Market Trust (5:10) Brand loyalty (and, increasingly, employee recruitment efforts) are dependent on an organization's reputation. Watch how one company, Johnson & Johnson, dealt with the problem of restoring trust when faced with a catastrophe.
- Societal Trust (3:50) Shows how Indian entrepreneur Harish Hande gave back to society by building a business enterprise that not only generates income but also benefits rural Indians and the environment.
As a bonus, The 5 Waves of Trust DVD also contains a "tonesetter" video which you can show onscreen during breaks. The Tonesetter features a countdown clock, music and quotes related to the topic of trust.
Contents
- chaptered DVD
- 24 page Discussion Guide, as a PDF on the disc, with suggestions on how to use the videos together or independently, and reproducible participant worksheets.
Note: With purchase, you will be provided with a DVD-R. Please make sure your player can accommodate this format.
