Can You Spare a Moment?(Revised): The Counselling Interview

Produced

• 2001

Key Features

VHS or DVD video (25 minutes)
A course leader's guide included with video purchase.

Languages available: English, Spanish and French.

This new version of Can You Spare a Moment? with John Cleese focuses on developing counseling skills for managers.

Click here to view a longer length online preview of this program:
Can You Spare A Moment online preview

The objective of this program is to enable managers to understand the techniques of handling delicate situations and encouraging staff to overcome problems proactively. (Program released 2001)

This NEW VERSION of Can You Spare A Moment?, with John Cleese, shows managers and team leaders how to handle even the most delicate situation through the use of appropriate counseling techniques.

Many people are still not comfortable talking about their personal problems openly at work but in general we've come a long way from the 'lunch is for wimps' attitude that characterized business just a few years ago. Indeed today people are more concerned about how they can achieve work/life balance rather than being macho about their workload.

The drivers for this change in focus aren't hard to find. Market competitition is fierce, the pace of work is intense and change is endemic. Add to this environmental stressors such as commut8ing and the ongoing demands of home life and it's no surprise that companies are looking ever more seriously at the ways in which they can support their staff.

It's within this context that forward-thinking managers needs to develop their counseling skills. All managers will face the issue of dealing with staff whose personal problems are affecting their work and they need the know-how and sensitivity to address such situations.

This video shows that even the most delicate siituation can be overcome when dealt with using the appropriate counseling techniques.

It introduces the four stages of a structured approach to counseling: setting up the interview, getting people talking by using open questions, helping them think through their problem, and discovering the situation for themselves.

Then the program illustrates how managers can spot impending problems, how to create an opportunity to talk confidentially, how to remain neutral and friendly, and how not to impose their solutions.

Style of Presentation: Humorous drama, featuring Lorraine Brunning, Ricky Gervais, Jaye Griffiths, John Cleese and Angus Barnett

Features and applications:

• Complements any interview skills or management course
• Suitable for inexperienced managers, team leaders or personnel staff
• Realistic yet light-hearted drama reinforces key messages
• Key sections are ideal for supporting role-plays

Program includes:
DVD(25 mins)
Meeting break video
Course leader's guide
Delegate worksheets on disk
Powerpoint slides/OHPs on disk
Self-study workbook on disk

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This product is available for sale only within the United States of America.