The Helping Hand (video or CD-ROM); coaching skills for managers

Produced

• 1990

Key Features

37 minute VHS or DVD video
Video purchase includes a Leader's Guide.
The VHS video version is available in English, Spanish and French.

This program is also available in a CD-ROM version; great for e-learning!

Promote growth for managers and their staff.

The Helping Hand looks at the manager's direct role in coaching staff. Understanding the importance of coaching and then learning to coach is not easy.

Many managers take the route of saying 'I'll do it myself, it will only take five minutes' - which leaves the manager overburdened and team members underused and undervalued. Managers need to decide which tasks a team member can take responsibility for and coach him or her accordingly. How to accomplish this is clearly illustrated and explained by this video, in which John Cleese plays the presenter in a training video on coaching. Unfortunately, his fictional video features a manager (Robert Lindsay) who knows absolutely nothing about coaching. Cleese has to coach Lindsay until he is competent. We watch Lindsay learn how to identify exactly where the need for coaching lies, how to conduct the coaching itself and then how to monitor the results. During this process, he also discovers the value of patience and delegation.

Click here to view a longer online preview of this program:
The Helping Hand online preview

Learning Objectives:

• Identify the need
• Plan the coaching program
• Conduct the coaching
• Monitor the results
• Continue to monitor results

The video previews offered on this page require that Windows Media Player is installed on your computer. To add this media player product, download from Microsoft Windows Media Player.

CD-ROM version was produced in 1999; DVD version was produced 2004.

Program features Robert Lindsay, Jan Ravens and John Cleese.

This product is available for sale only within the United States of America.