Managing Problem People Series: Case Studies in Leadership

Produced

• 1988

Key Features

DVD series and Leader's guide

The complimentary full-length previews we can send out for this program are only available in VHS format, even though all sale copies of this program are now in DVD format.

These case study dramas demonstrate to managers how they can change a problem person into a positive performer.

These cases show how an alteration in a manager’s approach can change a problem person into a performer.

Moaning Minnie: Minnie can give a thousand excuses why something can’t be done. But as the Genie of the Lamp explains to her dictatorial manager, discussion and helpful device can turn a whiner into a winner. 19 Minutes

Click here to view an online preview of Moaning Minnie:
Moaning Minnie online preview

Big Mouth Billy: Billy promises his manager everything but does nothing. He becomes a performer only when Jeeves miraculously appears to suggest a more realistic workload with achievable deadlines and interim reports. 16 Minutes

Click here to view an online preview of Big Mouth Billy:
Big Mouth Billy online preview 

Whimpy Wendy: Wendy always needs reassurance before making decisions. To help her learn to make decisions for herself, Wendy’s manager consults her on some important decisions to boost her confidence. 17 Minutes

Click here to view an online preview of Whimpy Wendy:
Whimpy Wendy online preview 

Rulebound Reggie: Reggie (John Cleese) insists that nothing can be done until all the paperwork is in perfect order. Using a firm hand and actively encouraging his sense of belonging make Reggie much more responsive.  12 Minutes

Click here to view an online preview of Rulebound Reggie:
Rulebound Reggie online preview 

Silent Sam: Sam knows his job thoroughly but cannot communicate. Sam needs more time to plan his contributions and encouragement to express himself freely. 17 Minutes

Click here to view an online preview of Silent Sam:
Silent Sam online preview

Lazy Linda: Linda’s timid boss allows her to get away with murder. Nanny Goodbody arrives with a firm insistence on quality and quantity and giving credit where it is due. 15 Minutes

Click here to view an online preview of Lazy Linda:
Lazy Linda online preview 

Learning Objectives:

• An employee’s behavior is a response to the manager’s behavior
• Changing a manager’s behavior can change the person’s behavior
• You can’t change someone’s personality, but you can improve performance

Support Materials: Leader's Guide

Suggested Uses:

• Leadership
• Communication
• Productivity

The benefits:

• Six videos available only as a series purchase
• Complement or instigate all types of management and interpersonal skills training
• Amusing and versatile resources for teaching all inexperienced managers and team leaders

These case studies feature John Cleese, Stephen Fry, Rik Mayall, Emma Thompson, Dawn French, Jennifer Saunders, Cassie Stuart, Michael Percival and Patricia Hodge.

The online video "preview" clips offered on this page requires that Windows Media Player is installed on your computer. To add this media player product, download from Microsoft Windows Media Player.

This product is available for sale only within the United States of America.