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VHS 10 minute video and Leader's Guide
Staying afloat in the ever-changing sea of corporate competition is no easy task. Expectations have changed, as have the rules and the roles of everyone from Captain to crew. This video shows that new organizational principles are the wave of the future.
This film explains why the old, traditional way of doing business is no longer effective. Companies characterized by top-heavy management giving orders, employees following those orders without question, and a philosophy that has little room for quality and customer satisfaction, are unlikely to succeed in today's competitive business arena.
Today, the companies that not only survive but succeed and prosper are those that embrace the management and organizational principles of Total Quality Management, Kaizen, empowerment and participative management. These companies are not satisfied with products or services that are "good enough." They continually look for ways to improve what they do in all areas.
Participants will learn:
produced by CRM Learning