Millennium - Coaching & Performance Feedback Series

Key Features

MILLENNIUM - Coaching & Performance Feedback Series is a comprehensive learning tool. It comes complete with handouts and facilitation materials and can be used for self-directed individual study or for facilitated group learning.

The Coaching & Performance Feedback Training Scenes portion of this series is available in English and Spanish versions.

This is a 3 part training resource designed to assist managers, supervisors and team leaders in their efforts to draw a bridge between the management skills they need and the leadership concepts their organizations are embracing.

Now available in DVD and VHS formats!

Click here to view an online preview and the support materials for this program.

Winner of the Platinum Best of Show in the Aurora Awards Training Videos Category

Overview:

• The Leader as Coach (15 minutes)
• Providing Performance Feedback (15 minutes)
• Coaching & Performance Feedback Training Scenes (8 dramatizations, 7 minutes each; English and Spanish versions available)

Coaching and performance feedback are emerging as two of the central skills needed by those leading their organizations into the 21st century. In work environments where conditions change quickly - where new technologies, new processes, new products and new partners require that employees continuously learn, it is essential that we all have ways of measuring how we are doing, of reinforcing successful performance and of correcting where improvement is needed.

This 3 part series of programs is designed to help team leaders, supervisors, managers and others in the workplace learn the skills needed to provide on-going, effective feedback to their team members and the coaching skills needed to maximize employee potential.

Program Contents:
Part I-"The Leader as Coach" investigates the coaching skills which are vital to any organization’s learning and success. Topics include:
Coaching in the 21st century organization.
What does a coach do?
Effective coaching.
Who can coach whom?
The leader as coach.

Part II-"Providing Performance Feedback" explores the skills needed to support employee development in learning organizations. Topics include:
The fear factor.
What is performance feedback?
How do you best provide performance feedback?
Who should provide feedback to whom?
Feedback and Leadership.

Part III-"Coaching & Performance Feedback Training Scenes" consists of 8 short dramatizations:
Scenario #1 - Always Late addresses chronic performance issues, accommodating personal challenges and appropriate peer feedback.
Scenario #2 - I Like Things Just As They Are investigates workplace fear and resistance to change.
Scenario #3 - GREAT Stuff looks at positive performance feedback, coaching exceptional employees and creating learning environments.
Scenario #4 - Attitude explores overcoming peer cynicism as well as peer coaching for managers.
Scenario #5 - Maximizing Potential deals with coaching under-performing employees and coaching more experienced team members.
Scenario #6 - Do You Smell Something? focuses on counseling around personal issues and uncomfortable situations.
Scenario #7 - Lest I Offend You discusses feedback and discrimination concerns and the impacts of delayed feedback.
Scenario #8 - 360° Feedback looks at how to receive feedback as a team leader.

Streaming Learning Fee Schedule 

Streamed Learning - Fee Schedule
These fees apply to any QMR programs presented over the Internet from our server
(using QMR’s Learning Management System) or over your internal network from your server.

Prices are on a per-person, per-program basis.

Pricing Schedule:
1-1000 $6 per person*
$4995 maximum charge
1001-3000 $5 per person
More than 3000 contact RCTM
*Minimum order amount for any one program is $395 

When streaming programs over the Internet via our server:
Pricing includes use of QMR's Learning Management System (LMS) for:

• post-training test (customized tests are also available)
• online reporting of test results
• online reporting of training activity (viewing dates, etc.)
• "Completion of Training" certificate

When presenting programs over your network via your server:
Programs can be supplied to you in any video or digital format and may be
distributed over mass distribution channels providing measures are taken by the
licensee to ensure protection of QMR's copyright and to avoid illegal duplication
or piracy.

Each program includes a Facilitator's Guide and Handouts; most also have Microsoft
PowerPoint presentations. You will receive electronic copies of all support materials.

QMR programs are best viewed over a broadband connection (DSL or better).

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