Free ground shipping on all previews sent to the United States and Canada. Free ground shipping on purchases of $395 or more to locations within the continental U.S.
23 minute VHS or DVD, closed captioned, video
Training package purchase includes a Training Leader’s Guide.
Address staff performance issues the coaching way. Need a "pick-me-up" meeting with an employee? Learn key techniques for counseling employees who need a boost in performance. This case study singles out typical workplace scenarios that show managers seven sensitive and detailed steps for dealing with employee emotions, evasion, diversions, and difficult situations.
This unique and dramatic case study presents typical workplace scenarios that will prepare managers to handle the difficult issues, emotions, evasions and diversions that often get in the way of employee achievement. Seven sensitive and detailed steps, plus the key counseling techniques presented in this program, comprise a successful agenda for facing employees who need a boost in their performance. '
Key Training Points: