Coaching Manual with CBT option

Produced

• 2002-2004

Key Features

Student manuals are avaiable in packs of 5.

Coaching Manual, ISBN #0-619-07542-2, Publish date: April 2, 2002, 200 pages, student version (without disk) , $150 for pack of 5

Coaching Manual: with CD + CBT, ISBN #1-4188-4588-4 © 2005, Publish date: December 20, 2004, 92 pages, student version with disk, $165 for pack of 5

Coaching: Instructor Edition + CBT, ISBN #1-4188-4587-6 © 2005, Publish date: December 20, 2004, 94 pages, includes CD with PowerPoint presentation, one manual with CBT and CD is $30

This course teaches students how to establish a coaching relationship with employees, evaluate employees' personality types, and detect morale-building motivators. Students also learn about the factors that can hinder an employee's willingness to trust, and how to establish trust with the CARE process. Course activities also cover establishing coaching objectives, identifying the best coaching opportunities, and clearly and effectively communicating goals and expectations to employees. Students will also learn how to differentiate between performance goals and long-term goals, implement an appropriate reward system, and monitor employees' performance. Students learn how to use appropriate language during a coaching session, recognize factors that can distort a message, interpret employees' nonverbal communication correctly, ask the right questions, conduct effective face-to-face meetings, and confront an employee. The manual is designed for quick scanning in the classroom and filled with interactive exercises that help ensure student success.

Course Length: One day

Table of Contents

Unit 1: Fundamentals of coaching
Topic A: Coaching overview
Topic B: Coaching foundation and strategy
Unit 2: Coaching diverse employees
Topic A: Personality styles
Topic B: Trust relationships
Unit 3: The coaching process
Topic A: The coach-employee relationship
Topic B: Objectives, expectations, and goals
Topic C: Performance evaluation
Unit 4: Communication
Topic A: Verbal communication
Topic B: Nonverbal communication
Topic C: Effective questioning
Unit 5: Interpersonal meetings
Topic A: Face-to-face communication
Topic B: Productive confrontations

Objectives:

•  Motivate employees by identifying their individual personality types; and build trusting coach-employee relationships.
•  Work through the coaching process of maintaining healthy coach-employee relationships, communicating expectations and goals, and evaluating employee performance.
•  Support your coaching style by conducting productive face-to-face meetings and confrontations.
   

Features:

•  Designed specifically for instructor-led training.
•  Modular format allows instructors to skip around within a manual without breaking the overall flow of a course.
•  Content available to be licensed and customized to meet your individual training needs.
•  Accompanying Instructor's Manual includes marginal annotations and PowerPoint slides with embedded videos to support instructors in the classroom.
•  This title may be purchased off-the-shelf, or licensed through CustomCourse software.
•  Also available with a companion CBT program.

Coaching: Instructor Edition + CBT

This course teaches students how to establish a coaching relationship with employees, evaluate employees' personality types, and detect morale-building motivators. Students also learn about the factors that can hinder an employee's willingness to trust, and how to establish trust with the CARE process. Course activities also cover establishing coaching objectives, identifying the best coaching opportunities, and clearly and effectively communicating goals and expectations to employees. Students will also learn how to differentiate between performance goals and long-term goals, implement an appropriate reward system, and monitor employees' performance. Students learn how to use appropriate language during a coaching session, recognize factors that can distort a message, interpret employees' nonverbal communication correctly, ask the right questions, conduct effective face-to-face meetings, and confront an employee. This instructor's edition is designed for quick scanning in the classroom, and filled with interactive exercises. Comes with a companion CBT program.

Features:

• Marginal annotations prompt you with relevant information as you teach the course.
• PowerPoint slides with embedded videos accompany this book.
• Use publisher's dedicated instructor's web site to download important teaching resources.
• All instructor’s editions have the same consistent layout, structure, voice and timing across all topics to minimize prep time for instructors teaching a variety of courses.
• This title may be purchased off-the-shelf, or licensed through CustomCourse software. 
• Comes with a companion CBT program.