The Courage to Coach

Key Features

Complete Training Kit includes: a DVD and a VHS, facilitator guide, a reproducible participant materials, a reproducible self-study workbook, one trainer pack and any applicable ancillary items.

A Common Sense Approach To Confronting Tough Employee Performance Situations

Learn how to reach agreement on the problem, develop an action plan for correcting the problem and follow up with the employee...

Chosen as one of the top 10 training programs in 2000 by Training Media Review, The Courage To Coach outlines a specific four-step process for coaching that will work in any employee performance situation. Managers will learn how to reach agreement on the problem, develop an action plan for correcting the problem and follow up with the employee.

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Closed-Captioned

This Program can be used in a facilitator-led training session, a one-hour lunch and learn program, or as a self-study course. The Facilitator-Led training session is designed for a one- or two-hour focused training agenda. The video can either be used in its entirety or as a stop-and-discuss tool. The Training Leader's Guide includes role-playing exercises that give participants the opportunity to practice the steps, as well as an action plan exercise that helps participants tackle a real-life coaching situation when they get back to work.

Employees will learn how to:

• Deal with a problem situation and get a coaching conversation started.
• Coach someone with an attitude problem.
• Handle employees who won't take their manager seriously.
• Ask someone who does a good job to "crank it up" a bit.
• Use documentation when an employee is just not getting the message.

Great For Use in Training On:

• Coaching
• Supervision/Management Skills
• Performance Management & Appraisals
• Communication Skills

Complete Training Kit Components:

• DVD (full length video, companion SMART-START® Coaching: It Takes Work, and TrainerTALK™ with Sue Mueller)
• VHS (19 minutes)
• Facilitator Guide (multiple agenda options)
• Reproducible Participant Materials
• Reproducible Self-Study Guide
• Online Program Resources
• Trainer Pack

This program is available in English, Spanish, French and German versions. All language versions other than English are dubbed, with no subtitles.

 

Produced by VisionPoint

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