Communication Skills
The flow of ideas back and forth between individuals is communications. Effective communications between customers and business is essential for organizational survival, employee retention, and conflict avoidance. Here is a collection of training programs, videos and games on all aspects of communication, including written communication, verbal communication, presentation skills, negotiations, and conflict resolution skills and techniques.
Available Products
-
More Good Grief, Good Grammar
- Learn at your computer - when YOU have time
Eliminate travel to training workshops and seminars
Use CD-ROM multimedia format - interactive audio
Check your progress with module tests
Master skills through criterion-based ...
-
Effective Presentation Skills: 50-minute book
- Give confident, enthusiastic, and persuasive presentations. With an emphasis on the need for preparation and practice, this course provides guidance on how to organize, create, and deliver effective presentations.
Conquer your fear of public ...
-
The Grapevine (DVD or CD-ROM): Communicating in a World of Change
- Avoid the damaging and potentially expensive consequences of workplace rumors with The ...
-
Basic Facilitation (video training program)
- The Basic Facilitation video and workbook teach essentials for increasing productivity in meetings and group interactions. Youll trace the meeting process from the opening to follow-up and learn practical skills and techniques for success every ...
-
Emotional Intelligence Hardcover Book
- This fascinating and groundbreaking book by Daniel Goleman takes readers to the frontiers of psychology and neuroscience, offering us startling new insight into our "two minds" - the rational and the emotional - and how they together shape our ...
-
Working with Emotional Intelligence Softcover Book
- In a book sure to revolutionize how we approach our careers - and how businesses understand their priorities - Daniel Goleman redefines the yardstick for success at work. Drawing on his unparalleled access to business leaders around the world, as ...
-
FLEX STYLE NEGOTIATING
- This assessment set include 1 Self and a set of 3 ...
-
25 ROLE PLAYS FOR NEGOTIATION- Revised Edition!
- Negotiation Pointers Taken from Real-Life
Drawn from real-life experiences, these role plays will get participants thinking and acting like negotiation experts. Participants will have the opportunity to practice skills like climate setting, ...
-
50+ ACTIVITIES TO TEACH NEGOTIATION
- This book contains a variety of fully reproducible exercises to teach and reinforce the skills necessary to be a successful negotiator. Each Activity includes a detailed description of the exercise, the steps to follow, additional resources and ...
-
Effective People Skills Compilation
- Wonder whats the number one reason an employee fails at your firm? ...