Communication Skills
The flow of ideas back and forth between individuals is communications. Effective communications between customers and business is essential for organizational survival, employee retention, and conflict avoidance. Here is a collection of training programs, videos and games on all aspects of communication, including written communication, verbal communication, presentation skills, negotiations, and conflict resolution skills and techniques.
Available Products
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SHOWDOWN AT GENERATION GAP (cc)
- Everyone sees the world differently. We all have different frames of perspective and reference. Generational Conflict happens when Boomers and Xers begin to make assumptions about each other and fail to recognize the other persons frame of ...
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Transforming Workplace Conflict Workshop
- Manage conflict constructively and improve workplace ...
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Effective Listening Workshop
- Master the art of listening and the communication ...
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Performance Skills Teams Workshops: Communicating Effectively in Teams
- Improve all key communication skills within the context of achieving team goals. This workshop systematically presents core communication skills such as active listening, giving and receiving feedback constructively, and reacting to others' ideas. ...
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FACING ANGER (cc)
- FACING ANGER introduces five employees of the same organization who represent some of the classic examples of anger experienced in the workplace. ...
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MANAGERS AS MEDIATORS (cc)
- Resolving Conflict Before It Becomes More ...
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WORKING PEOPLESMART: Developing Your Interpersonal Intelligence
- Are you working people smart? Mel Silberman and Freda Hansburg say that 90% of people who lose their jobs fail in their people skills. Its critical to remember that we are all in the people business. ...
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TALKING TO A WALL (cc)
- You are dining out at a restaurant and the person seated at the table directly behind you is having a conversation while you are trying to converse with your spouse. You find it difficult to pay attention to your "other half" because the person at ...
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Communication Skills That Build Winning Relationships
- ARE UNDERDEVELOPED COMMUNICATION SKILLS HOLDING YOU BACK?
One of the biggest mistakes we make each day at work and in our homes is to underestimate the power of communication. We simply take for granted that communication really is a tool, and ...
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Proofreading Skills with Gregory The Grammarian
- Learn the quick and easy time-tested techniques to make your writing flawless with the new Proofreading Skills with Gregory The Grammarian CD-ROM. Divided into two modules Gregory The Grammarian actually makes grammar and proofreading fun. ...