Communication Skills
The flow of ideas back and forth between individuals is communications. Effective communications between customers and business is essential for organizational survival, employee retention, and conflict avoidance. Here is a collection of training programs, videos and games on all aspects of communication, including written communication, verbal communication, presentation skills, negotiations, and conflict resolution skills and techniques.
Available Products
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Managing Conflict at Work: The Art of Communication
- In today's fast-paced, high intensity work place conflict plays a major part in our everyday activities. From small disagreements to outright verbal battles conflict is a normal part of most everyone's daily lives. ...
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50 Activities for Conflict Resolution
- This collection of activities, self-assessments, and exercises is especially useful as a resource to introduce the issue of conflict and its resolution as a part of workshops on management, leadership, communication, negotiation and diversity. ...
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A.C.E. It: How to Solve Tough Workplace Problems
- Learn a fast and easy way to work together to solve business problems. This simple, proven process will help employees and managers increase productivity and ultimately impact your organizations ...
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Solving Conflict
- Resolve employee conflicts without making enemies through the effective management intervention techniques dramatized in this video.
This training course is for managers, supervisors and team leaders.
Part One: Solving Conflict
Part Two: ...
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Getting Your Message Across: Quick Read Book
- Making certain that your message is heard is one of the keys to effective communication. ...
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Communicating with Employees: Fifty-Minute(TM) Book
- In this age of information, effective and concise communication with your staff is essential. This easy-to-read book provides you with techniques of communicating with your employees in a deliberate way to accomplish the business objectives of your ...
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Fat-Free Writing: Fifty-Minute(TM) Book
- Thisis a dynamic new writing book in which Andrus introduces us to what she calls "Shirtsleeve English" which trims the fat and brings focus to writing. By keeping things short and simple, using active verbs, and keeping the reader's eye for format ...
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Technical Writing in the Corporate World: Fifty-Minute(TM) Book
- This clearly written book was developed for those who want to learn the basics of effective technical writing. Special attention is paid to how to plan, organize, develop, and edit technical documents for best ...
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Clear Writing: Fifty-Minute(TM) Book
- This basic, self-study book will help you develop a direct, clear, and concise writing style. It presents a step-by-step approach for writing effective sentences, paragraphs, and other informational formats. Self-editing techniques for avoiding ...
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The Building Blocks of Business Writing: Fifty-Minute(TM) Book
- If you want to build your writing skills, this book introduces a three-stage process for success. It shows how to master the fundamentals, develop an effective style, and select an appropriate format. Most importantly, it helps you prepare the ...