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Countries outside the USA or Canada should call (USA) 1-253-582-2911
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Top 10 Products in Communication Skills
- Dialogue - Now Youre Talking!
- M.E.E.T. on Common Ground: Speaking up for Respect in the Workplace
- Dealing with Conflict
- The Pygmalion Effect (3e), Managing the Power of Expectations
- EMOTIONAL INTELLIGENCE
- Effective People Skills Compilation
- FIVE SKILLS FOR GETTING A YES
- Telephone Skills at Work--Revised!
- Everybody Wins: How to Turn Conflict Into Collaboration
- Communication Toolkit
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Communication Skills
The flow of ideas back and forth between individuals is communications. Effective communications between customers and business is essential for organizational survival, employee retention, and conflict avoidance. Here is a collection of training programs, videos and games on all aspects of communication, including written communication, verbal communication, presentation skills, negotiations, and conflict resolution skills and techniques.
Available Products
- Coping with Difficult People
- Do the "Know-It-All Experts" and "Complainers" drive you nuts? Don't get mad--get smart! ...
- You're Not Listening, 2nd Edition
- Help employees find out why they are not listening--and what they can do about ...
- The Writing Program: simplicity and written communication
- To enable staff to write quality reports, proposals and long ...
- Delivering Effective Training Sessions: 50-minute series book
- This book is designed for organizations who want to become "learning organizations" but have limited training staff. Designed for trainers, managers, or team leaders, it describes three main training topics: today's learner, getting it together, and ...
- How to Manage Conflict in the Organization
- How to Manage Conflict in the Organization equips you with the strategies, tactics and insights you need to gain control of tough conflict situations. You'll discover how to spot potential interpersonal conflictsand defuse them before they flare ...
- How to Sharpen Your Business Writing Skills, 2nd edition
- Learn how to:
Identify your audience
Organize your material
Write clearly and effectively
Master the steps of editing and rewriting
Conduct online research thoroughly and quickly
Compose e-mail that communicates your message efficiently ...
- How To Speak Persuasively (self-study program)
- Strategies and skills for influencing, inspiring and getting buy-in.
This course will help students become dynamic and engaging speakers who can motivate others, cultivate influence and cooperation, and get results! They'll develop a persuasive ...
- Successful Negotiating (self-study program)
- Course Objective: Develop skills to influence the outcome of negotiations using pre-negotiation planning and conversational techniques. Understand the four components of any negotiation. ...
- Resolving Conflicts in the Workplace, The Art of (video)
- Six techniques to improve communication.Growth and change can produce contention and conflict. Watch how others smooth office conflicts and put good business back in the forefront.
Objectives: To establish professional techniques for resolving ...
