Communication Skills
The flow of ideas back and forth between individuals is communications. Effective communications between customers and business is essential for organizational survival, employee retention, and conflict avoidance. Here is a collection of training programs, videos and games on all aspects of communication, including written communication, verbal communication, presentation skills, negotiations, and conflict resolution skills and techniques.
Available Products
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50 Activities for Developing People Skills
- Training Objectives
Improve interpersonal skills
Enhance management performance
Create effective teams
Improve communication within your ...
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Master the Message: Communicating for Success
- This video and course materials are designed to help participants become better communicators so that they can build productive relationships in the workplace. Participants have an opportunity to learn and develop their communication skills in a ...
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The Stanford Video Guide to Negotiating The Sluggers Come Home...
- Negotiate better deals and enjoy the process more...
Negotiating is the art of making better deals. Making the right deal can turn a small venture into a big one, or it can turn a quiet product into a blockbuster. Skill, preparation, and confidence ...
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OFFICE POLITICS: NOT NECESSARILY THE TRUTH
- Office Politics, (starring Harry Anderson), will help get your organization's internal customer service, political climate, and communication skills where they need to be to prosper in today's business world! ...
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Fearless Facilitation!(TM)
- Topic: Fundamentals of Facilitation, Professional Presence, and Communication Skills
TARGET AUDIENCE: Anyone who leads training and/or meetings
Tired of inefficient meetings and ineffective training? This program is a perfect foundation for ...
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Conflict Resolution: The Skill that Makes the Difference
- This video and course materials are designed to help participants become better managers of conflict so that they can build productive relationships in the workplace. Participants have an opportunity to learn and develop their conflict resolution ...
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Dialogue - Now You’re Talking!
- Ethnicity? Race? Gender? Job Function? Having trouble communicating across differences?
Is your team having trouble communicating across differences?A 21st century diversity training program from one of the most popular training content ...
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Flashpoint: When Values Collide Featuring Morris Massey
- There's only one Morris Massey! With humor and candor, Dr. Massey cuts to the heart of our cultural taboos to demonstrate how myths about Sex, Ethnicity and Age (S-E-A) sabotage our personal and professional relationships. ...
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FIVE SKILLS FOR GETTING A YES
- Featuring Dr. Roger Fisher, Director of the Harvard Negotiation Project, and co-author of Getting To Yes and Beyond Machiavelli. In this documentary-based program, Dr. Fisher draws on five real-life examples in organizations as diverse as British ...
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Media Relations
- It's 3:15 on an average workday when suddenly there's an explosion. The media converge on your facility within minutes. This important new program teaches managers, supervisors and even line workers who may be interviewed by the press how to handle ...