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Communication Skills

The flow of ideas back and forth between individuals is communications. Effective communications between customers and business is essential for organizational survival, employee retention, and conflict avoidance. Here is a collection of training programs, videos and games on all aspects of communication, including written communication, verbal communication, presentation skills, negotiations, and conflict resolution skills and techniques.

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50 Activities for Developing People Skills Rate:Not Yet Rated
50 Activities for Developing People Skills
Training Objectives Improve interpersonal skills Enhance management performance Create effective teams Improve communication within your ...
BOOK

Master the Message: Communicating for Success Rate:Not Yet Rated
Master the Message: Communicating for Success
This video and course materials are designed to help participants become better communicators so that they can build productive relationships in the workplace. Participants have an opportunity to learn and develop their communication skills in a ...
VHS DVD BOOKLET BOOK Free Preview

The Stanford Video Guide to Negotiating The Sluggers Come Home... Rate:Not Yet Rated
The Stanford Video Guide to Negotiating The Sluggers Come Home...
Negotiate better deals and enjoy the process more... Negotiating is the art of making better deals. Making the right deal can turn a small venture into a big one, or it can turn a quiet product into a blockbuster. Skill, preparation, and confidence ...
VHS DVD BOOKLET Free Preview

OFFICE POLITICS: NOT NECESSARILY THE TRUTH Rate:Not Yet Rated
OFFICE POLITICS: NOT NECESSARILY THE TRUTH
Office Politics, (starring Harry Anderson), will help get your organization's internal customer service, political climate, and communication skills where they need to be to prosper in today's business world! ...
VHS Free Preview

Fearless Facilitation!(TM) Rate:Not Yet Rated
Fearless Facilitation!(TM)
Topic: Fundamentals of Facilitation, Professional Presence, and Communication Skills TARGET AUDIENCE: Anyone who leads training and/or meetings Tired of inefficient meetings and ineffective training? This program is a perfect foundation for ...
CD-ROM TRAINING PACKAGE

Conflict Resolution: The Skill that Makes the Difference Rate:Not Yet Rated
Conflict Resolution: The Skill that Makes the Difference
This video and course materials are designed to help participants become better managers of conflict so that they can build productive relationships in the workplace. Participants have an opportunity to learn and develop their conflict resolution ...
VHS DVD BOOKLET BOOK

Dialogue - Now You’re Talking! Rate:Not Yet Rated
Dialogue - Now You’re Talking!
Ethnicity? Race? Gender? Job Function? Having trouble communicating across differences? Is your team having trouble communicating across differences?A 21st century diversity training program from one of the most popular training content ...
VHS DVD

Flashpoint: When Values Collide Featuring Morris Massey Rate:Not Yet Rated
Flashpoint: When Values Collide Featuring Morris Massey
There's only one Morris Massey! With humor and candor, Dr. Massey cuts to the heart of our cultural taboos to demonstrate how myths about Sex, Ethnicity and Age (S-E-A) sabotage our personal and professional relationships. ...
VHS DVD Free Preview

FIVE SKILLS FOR GETTING A YES Rate:Not Yet Rated
FIVE SKILLS FOR GETTING A YES
Featuring Dr. Roger Fisher, Director of the Harvard Negotiation Project, and co-author of Getting To Yes and Beyond Machiavelli. In this documentary-based program, Dr. Fisher draws on five real-life examples in organizations as diverse as British ...
DVD VHS Free Preview

Media Relations Rate:Not Yet Rated
Media Relations
It's 3:15 on an average workday when suddenly there's an explosion. The media converge on your facility within minutes. This important new program teaches managers, supervisors and even line workers who may be interviewed by the press how to handle ...
VHS

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