Communication Skills
The flow of ideas back and forth between individuals is communications. Effective communications between customers and business is essential for organizational survival, employee retention, and conflict avoidance. Here is a collection of training programs, videos and games on all aspects of communication, including written communication, verbal communication, presentation skills, negotiations, and conflict resolution skills and techniques.
Available Products
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10 Vital Rules for Giving Incredible Speeches and Why They're Irrelevant
- In his acceptance speech for Toastmasters' Golden Gavel Award, Tom refutes the typical textbook rules on speechmaking and focuses on the importance of relaxing and being yourself. ...
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Business Writing Manual (with CBT option)
- This trainer-friendly learning guide provides the perfect solution for a one-day training course. Designed for quick scanning in the classroom, and filled with interactive exercises, these open, modular guides virtually guarantee success for your ...
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Grammar Skills Manual (with CBT option)
- Students of this course learn how to use grammar effectively within their organizations. Students will learn to write effective sentences by identifying sentence elements, correctly using phrases and clauses, and understanding sentence ...
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Negotiating Manual with CBT option
- This course teaches students the basics of negotiations. Students will learn how to identify objectives and variables, establish negotiation requirements, research the other party, determine concessions, formulate a plan for agreement, and determine ...
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The Conflict Resolution Package: The Unified Team and In This Together
- This is a combination package offering a discount from the individual program prices for The Unified Team and In This Together.
Available in VHS and DVD ...
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I KNOW JUST WHAT YOU MEAN
- Overcoming Roadblocks to Effective Communication - Do you find yourself formulating a reply instead of really listening? Learn through this insightful module how to slow down and focus on the communication process. ...
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Introduction Muppet Meeting Opener
- "I would like to introduce you to the person, who will introduce you to the person, who will..." Zzzzz. Sound familiar? How can you keep your introductions from dragging along? This parody is a great way to keep your audience attentive and eager. ...
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Everyday Negotiator: 50 Practical Tactics for Work and Life
- Never again pay the sticker price, accept what is given or engage in an unproductive argumentwhen you could negotiate the outcome you really want.
With The Everyday Negotiator, even beginners can learn to understand the negotiation process and ...
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Advanced Interpersonal Communication Manual (with CBT option)
- This course teaches students about interpersonal communication styles and techniques. Students learn how to ask and answer questions, use nonverbal communication, give feedback, and empower employees. Students also learn how to communicate with ...
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Meetings, Bloody Meetings (video or CD-ROM)
- How much time do you spend in meetings-and how much of that time is fruitful? Meetings that lack direction and focus are all to common. Declare independence from the drain and drudgery of rudderless meetings with Meetings, Bloody Meetings. Designed ...