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Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911
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Lakewood, Washington 98499
Top 10 Products in Communication Skills
- Dialogue - Now Youre Talking!
- M.E.E.T. on Common Ground: Speaking up for Respect in the Workplace
- Dealing with Conflict
- The Pygmalion Effect (3e), Managing the Power of Expectations
- EMOTIONAL INTELLIGENCE
- Effective People Skills Compilation
- FIVE SKILLS FOR GETTING A YES
- Telephone Skills at Work--Revised!
- Everybody Wins: How to Turn Conflict Into Collaboration
- Communication Toolkit
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Communication Skills
The flow of ideas back and forth between individuals is communications. Effective communications between customers and business is essential for organizational survival, employee retention, and conflict avoidance. Here is a collection of training programs, videos and games on all aspects of communication, including written communication, verbal communication, presentation skills, negotiations, and conflict resolution skills and techniques.
Available Products
- Negotiation Style Instrument Diagnostic Assessment
- Everyone negotiates! The Negotiating Style Instrument identifies the benefits of using a particular style and helps clarify the link between behavior and its ...
- Dealing with Conflict Workshop (DVD or VHS)
- Dealing with ConflictMost employees would agree they spend too much time dealing with disagreements, differences, and other conflicts that arise in the workplace. Conflict Resolution Styles drives home the message that we usually cant avoid ignore ...
- Communication Toolkit
- A library of 39 video clips on various aspects of communication, plus a comprehensive guide for using the clips in a number of innovative ...
- Straight Talking: The Art of Assertiveness (video or CD-ROM)
- The ability to "speak up" in an effective, assertive manner is a mandatory skill for all employees in a quality organization. John Cleese shows how to master the techniques of assertive behavior in a series of settings. First, we see how submissive ...
- Winners (Don't) Take All: Creating and Claiming Value in Negotiation
- a Stanford Graduate School of Business Executive BriefingProgram Highlights:
What NOT to learn from experience.
Where your greatest source of power dwells.
Why you might knowingly and voluntarily take a bad deal.
Featuring:
Margaret ...
- Telephone Behavior: The Rules of Effective Communication (video or CD-ROM)
- Make every phone call effective
This video, presented by John Cleese, explains how peoples behavior can either wreck a telephone conversation or make it into a highly effective piece of communication. ...
- TOTAL AWARENESS: Listening with your EYES
- New communications training program for managers and leaders!
We spend our lives interacting and communicating with others, particularly at the workplace. Yet, are we aware of what really happens around us? Being aware of and knowing how to ...
- Telephone Skills at Work--Revised!
- Complete training facilitation packageRegardless of new technology, the telephone is still the most used business tool in today's work place. It is also the most ...
- SMART-START™ Conflict Resolution Meeting Opener
- Resolving Conflict is designed to motivate your organization for a meaningful discussion on the topic of conflict resolution. Employees will learn that turning conflict into collaboration is the only way to make sure that everyone ...
- E-Mail Essentials: Legal & Appropriate Use of e-mail
- Since the beginning of history, we humans have found ever more effective ways of communicating with each other. Now e-mail, the fastest and most powerful communications tool ever, has arrived and with it a complex array of legal and interpersonal ...