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Top 10 Products in Communication Skills
- Dialogue - Now Youre Talking!
- M.E.E.T. on Common Ground: Speaking up for Respect in the Workplace
- Dealing with Conflict
- The Pygmalion Effect (3e), Managing the Power of Expectations
- EMOTIONAL INTELLIGENCE
- Effective People Skills Compilation
- FIVE SKILLS FOR GETTING A YES
- Telephone Skills at Work--Revised!
- Everybody Wins: How to Turn Conflict Into Collaboration
- Communication Toolkit
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Communication Skills
The flow of ideas back and forth between individuals is communications. Effective communications between customers and business is essential for organizational survival, employee retention, and conflict avoidance. Here is a collection of training programs, videos and games on all aspects of communication, including written communication, verbal communication, presentation skills, negotiations, and conflict resolution skills and techniques.
Available Products
- 20 TRAINING WORKSHOPS FOR LISTENING SKILLS
Ready-to-Use Workshops - Train your staff to listen with skill and sensitivity. This volume contains 20 ready-to-use workshops including detailed notes for the trainer, handouts, and reproducible participant materials. Each workshop takes 1-3 hours to ...
- BUSINESS WRITING: WHEN ENGLISH IS A SECOND LANGUAGE (self-study program)
- Business and technical professionals for whom English is a second language face immense challenges in dealing with the many nuances of the language. This self-paced course will enable you not only to improve your written communication skills but ...
- More Bloody Meetings (video or CD-ROM)
- Why are there so many detestable meetings? Because so few chairpeople properly manage their meetings. This 1994 version of More Bloody Meetings focuses on the interpersonal skills needed to keep meetings ...
- Conflict Style Inventory
- Newly Revised and Improved!
The instrument consists of 10 vignettes which describe realistic workplace conflicts. For each vignette, participants are presented with five possible responses to the conflict, and are instructed to indicate which ones ...
- FUNDAMENTALS OF BUSINESS WRITING: Self-Study Program
- When you complete this course, you will know how to write with clarity and style, so your ideas come across clearly and quickly. You'll become a sharp-eyed critic, constantly spurring yourself to do better. Best of all, you'll learn by doing, by ...
- THE WRITE STUFF
- There is nothing like good writing. Good writing may stretch our imaginations. And, yes it may be difficult and time consuming. But the ability to communicate clearly and succinctly and have people understand what we are saying is critically ...
- The Grammar and Proofreading Course (self-study program)
- The Grammar and Proofreading Course presents positive, practical methods for improving your professional writing style. You will learn how to apply to three C's and how to use PAT to evaluate what you have written. ...
- Organizational Communication Manual (with CBT option)
- This course teaches basic communication terms and organization basics. Students will learn how to communicate effectively, motivate employees, overcome communication barriers, develop leadership habits, understand how communication flows within an ...
- THE PLATINUM RULE with Dr. Tony Alessandra
- Learn How to "Click" with Everyone You MeetOne of the most electrifying speakers in America," says Meetings and Conventions Magazine, brings you his better-than-gold blueprint for making every contact with every person in business--and in all areas ...
- Presentation Success: How to Plan, Prepare, and Deliver Effective Presentations (self-study program)
- No more boring presentations! Presentation Success gives you what it takes to succeed spectacularly when you stand up to impress an audience. Packed with easy-to-use worksheets, strategies, and tips, this self-paced course delivers success. It ...