TRAINING PRODUCTS FOR THE WORKPLACE - 1.800.488.0319
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The Richardson Co. Training Media
Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911
Mailing Address:
13 Creekwood Ln SW
Lakewood, Washington 98499
Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911
Mailing Address:
13 Creekwood Ln SW
Lakewood, Washington 98499
20 TRAINING WORKSHOPS FOR LISTENING SKILLS
Ready-to-Use Workshops
Train your staff to listen with skill and sensitivity. This volume contains 20 ready-to-use workshops including detailed notes for the trainer, handouts, and reproducible participant materials. Each workshop takes 1-3 hours to complete.
This collection of Listening Skills Workshops will enhance the communication efforts within your organization.
Training Objectives:
- Demonstrate how effective listening can enhance organizational performance
- Improve interpersonal relationships among staff
- Eliminate common blockages to listening
Selected Workshops:
- How Well do You Listen?
- Blocks to Listening
- Listening Between the Lines
- Active Listening
- Communication Styles Two-Way Communication
- Listening and Stress
- When the Phone Rings
- Remembering What You Hear
- Notetaking
- Concentration
Time Guidelines
Each workshop takes 1-3 hours. 