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Criticism: Giving and Taking - DVD (22 mins) - DVD

Item#: KTP012DV  Language: English
RCTM Promotions

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Free ground shipping on all previews sent to the United States and Canada.  Free ground shipping on purchases of $395 or more to locations within the continental U.S. 

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The Richardson Co. Training Media
Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911

Mailing Address:
13 Creekwood Ln SW
Lakewood, Washington 98499

CRITICISM: GIVING AND TAKING

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Key Features

22-minute VHS or DVD video comes with a one free study guide

- video available subtitled in Spanish, by request
- Instructor's Manual available; English or Spanish (call for Spanish), $17.95
Extra Study Guides available (English only), $10.95

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How to Give Criticism Professionally and How to Take it Constructively

Criticism is an essential component of growth and improvement. Watch Beverly and Everett, a top sales rep and a talented engineer, rebuild a hostile relationship into a productive, professional one.


Learn:
  • When to criticize and when not to.
  • The Guiding Rule of criticism.
  • The 3-step formula for successful criticism.
  • How to keep your criticism on-track and yourself under control.
  • The 4-A formula for controlling your emotions when being criticized.

 

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VHS BOOK BOOKLET DVD
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