TRAINING PRODUCTS FOR THE WORKPLACE - 1.800.488.0319
Available Formats
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Free ground shipping on all previews sent to the United States and Canada. Free ground shipping on purchases of $395 or more to locations within the continental U.S.
The Richardson Co. Training Media
Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911
Mailing Address:
13 Creekwood Ln SW
Lakewood, Washington 98499
Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911
Mailing Address:
13 Creekwood Ln SW
Lakewood, Washington 98499
CRITICISM: GIVING AND TAKING
Key Features
22-minute VHS or DVD video comes with a one free study guide
- video available subtitled in Spanish, by request
- Instructor's Manual available; English or Spanish (call for Spanish), $17.95
Extra Study Guides available (English only), $10.95
How to Give Criticism Professionally and How to Take it Constructively
Criticism is an essential component of growth and improvement. Watch Beverly and Everett, a top sales rep and a talented engineer, rebuild a hostile relationship into a productive, professional one.
Learn:
- When to criticize and when not to.
- The Guiding Rule of criticism.
- The 3-step formula for successful criticism.
- How to keep your criticism on-track and yourself under control.
- The 4-A formula for controlling your emotions when being criticized.
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