Conflict: The Rules of Engagement

Author

• Pat Heim, Ph.D.

Key Features

discussion guide and closed captioned video

According to management consultant, author, and dynamic lecturer, Dr. Pat Heim, the day we're rid of conflict is the day we die. Conflict, like death and taxes, is something we can bank on throughout our lives. "But one of the great ironies about conflict," says Dr. Heim, "is that conflict is a central component for developing team cohesion in the workplace."

Now available in DVD and VHS versions.

The art of conflict management on the job and in all interpersonal relationships is the subject of Conflict: The Rules of Engagement. Dr. Heim takes viewers through proven strategies which neutralize some conflicts straight out, or simplify complex conflicts into manageable ones. The end result is a more productive and respectful organization.

Joining THE POWER DEAD-EVEN RULE and OTHER GENDER DIFFERENCES IN THE WORKPLACE, and INVISIBLE RULES: MEN, WOMEN & TEAMS, CONFLICT: THE RULES OF ENGAGEMENT is the third program in the best-selling Pat Heim library.

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