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"Constructive Communication: How to Give it and How to Take It" will help viewers solve problems, strengthen trust, and increase productivity, quality, and teamwork.
There are two ways to give and receive criticism--constructively and destructively. Criticism given or received destructively leads to damaged relationships, unsolved problems, stress, and conflict. Constructive criticism can strengthen relationships, increase productivity, improve quality, and help solve problems.
Introduced in "Constructive Communication" are three techniques for successfully giving and receiving criticism--communicate, clarify, and commit. By following these three techniques, criticism becomes a productive, positive means for changing behavior and gaining results.
How To Training Points:
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