TRAINING PRODUCTS FOR THE WORKPLACE - 1.800.488.0319
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Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911
Mailing Address:
13 Creekwood Ln SW
Lakewood, Washington 98499
Top 10 Products in General Customer Service Training
- Give 'em the PICKLE! with Bob Farrell
- The Difficult Guest
- What Do You Say? Customer Service Training Toolkit
- We're on the Same Team Remember?
- THE POWER OF CUSTOMER SERVICE--Revised
- Johnny the Bagger: A True Story of Customer Service
- SO HELP ME--Customer Service Training for Employees and Supervisors
- The Guest 2E: Revised Edition - customer service training video
- I'll Be Back with Bob Farrell
- Mad About Customer Service
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DISCOUNTS
Many of our quality training programs qualify for a 10% government discount or up to a 20% education discount.
Contact us for more information to see if this particular program and your organization qualify for a discounted price.
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General Customer Service Training
We're all in the same business -- customer service. Whether we're talking on the phone, meeting customers face to face, or working behind the scenes, delivering adequate customer service is often a problem. Always remember if we don't provide excellent customer service, the competition might. Here is a collection of training programs to develop strong customer service programs, stategies and customer service representatives.
Available Products
- Measuring Customer Satisfaction: 50-Minute Series Book
- For organizations serious about improving customer service, it is essential to know how customers feel about the service they receive. ...
- Cliff's Customer Service Adventure
- This fun, zany video -- designed for young trainees who are performing front-line customer service -- features Cliff, a hip "20-something" in search of excellent customer service. He is our guide in this adventure, as we "watch the master" and ...
- T.H.A.N.K.S. Enlightened Customer Service
- In one way or another...everyone impacts your bottom line.
Use the T.H.A.N.K.S. process to:
Increase revenue and margins
Build marketshare
Improve customer satisfaction
Enhance ...
- Sales Is Not a Dirty Word
- Sales Is Not a Dirty Word is an innovative training program that helps people understand the basics of selling. It is appropriate for every member of every organization. Using humorous examples everyone can relate to, Sales is Not a Dirty Word ...
- Customer Service Poster: FOR SUCCESS WEAR A SMILE
- Part of our new workplace posters selections!
Minimum order is three posters from this workplace poster series (PPI item codes). ...
- Customer Service Poster: OPEN YOUR EARS WIDE
- Part of our new workplace posters selections!
Minimum order is three posters from this workplace poster series (PPI item codes). ...
- Customer Service Poster: GREAT CUSTOMER CARE COMPETITION
- Part of our new workplace posters selections!
Minimum order is three posters from this workplace poster series (PPI item codes). ...
- Customer Service Poster: SATISFIED CUSTOMERS TELL THEIR FRIENDS
- Part of our new workplace posters selections!
Minimum order is three posters from this workplace poster series (PPI item codes). ...
- Customer Service Poster: QUALITY SERVICE
- Part of our new workplace posters selections!
Minimum order is three posters from this workplace poster series (PPI item codes). ...
- Customer Service Poster: Your Best Publicity Is A Satisfied Customer
- Part of our new workplace posters selections!
Minimum order is three posters from this workplace poster series (PPI item codes). ...