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Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911
Mailing Address:
13 Creekwood Ln SW
Lakewood, Washington 98499
Top 10 Products in General Customer Service Training
- Give 'em the PICKLE! with Bob Farrell
- The Difficult Guest
- What Do You Say? Customer Service Training Toolkit
- We're on the Same Team Remember?
- THE POWER OF CUSTOMER SERVICE--Revised
- Johnny the Bagger: A True Story of Customer Service
- SO HELP ME--Customer Service Training for Employees and Supervisors
- The Guest 2E: Revised Edition - customer service training video
- I'll Be Back with Bob Farrell
- Mad About Customer Service
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DISCOUNTS
Many of our quality training programs qualify for a 10% government discount or up to a 20% education discount.
Contact us for more information to see if this particular program and your organization qualify for a discounted price.
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General Customer Service Training
We're all in the same business -- customer service. Whether we're talking on the phone, meeting customers face to face, or working behind the scenes, delivering adequate customer service is often a problem. Always remember if we don't provide excellent customer service, the competition might. Here is a collection of training programs to develop strong customer service programs, stategies and customer service representatives.
Available Products
- Customer Service To The Rescue! meeting opener DVD/VHS
- When Wilfred Jamesons parachute fails to open, hes in trouble. But customer service representative Henry Hawks knows just what to do, or does he? Youll hit the ground laughing as the scene unfolds and as the tension ...
- Inside Information
- A silo-buster's guide to internal customer service.
Most organizations recognize that exceptional service is vital to winning and retaining customers - but very few treat their internal customers with the same level of respect and support as they ...
- Customer Service Combo Package
- This combo package saves you $690 because it bundles THREE top-selling customer service training programs!
The budgets are tight! Everyone needs to increase sales and we all know what happens when we create good customer service - our customers ...
- Customer Service Training Series
- How to Achieve Consistent Excellence in Customer Service
The 3 programs in this series offer real-life examples of service excellence that give you specific steps to implement in your organization.
No matter what customer service programs ...
- Pickle Combo Package - the three best-selling pickle programs at a discount
- Purchase three "pickle" programs for only $2145.00 (DVD or VHS), or rent three for $900.00 (DVD or VHS) - what a ...
- Listening Under Pressure: The Customer Service Challenge
- This customer service training DVD teaches you how to keep your customers happy by showing them you ...
- The Best Service Is No Service - a Stanford Executive Briefing
- There is somewhat of a disconnect between how CEOs perceive their companies' customer service (they think its above-average) and how customers feel about said service (more of them leave dissatisfied than satisfied). In this program, Bill Price ...
- Take A Good Look - Loss Prevention Training
- Take A Good Look teaches sales associates how being alert and providing great customer service is the most effective way to stop shop-thieves before they can steal. Giving great customer service is also the easiest, most immediate and least ...
- Crossing the Line: The Personal Price of Employee Theft
- Crossing the Line demonstrates, in personal terms, how your personal choices can make or break you. Conviction for stealing from an employer can impact a persons life in ways you may never have thought possible. Learn from the true stories of four ...
- Can't Be Denied: The Impact Of Customer Discrimination
- Customer discrimination can result in lost business, lost revenue and even expensive ...
