TRAINING PRODUCTS FOR THE WORKPLACE - 1.800.488.0319
Available Formats
Free Shipping
Free ground shipping on all previews sent to the United States and Canada. Free ground shipping on purchases of $295 or more to locations within the continental U.S.
Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911
Mailing Address:
13 Creekwood Ln SW
Lakewood, Washington 98499
50 WAYS TO KEEP YOUR CUSTOMERS
Key Features
60 minute VHS or DVD video
Video purchase includes the video, an audio CD, and a supporting book.
We have said it before and we will say it again: like it or not, customer service is the competitive battleground of the 1990's. Buying decisions in many cases will be made not only on the quality of the product but on the quality of the customer service.
So, regardless of your job title, position in an organization, or experience, your number one task will always be to attract, satisfy and preserve customers. Terrific customer service is the ultimate goal!
50 Ways To Keep Your Customers with Dr. Paul Timm provides those hands-on, do-it-now techniques and skills that will keep customers happy and ensure that they keep coming back.
"50 Ways To Keep Your Customers is an outstanding value. In a market where prices seem to be escalating, it is an old-fashioned good investment: versatile, comprehensive content delivered in an interesting fashion for an excellent price." -- Training Media Review, Venture Publishing, Boston, MA.
Rated by Training Media Review, as one of "the best videos," this program provides the common sense information to help anyone improve their customer service.
We have all suffered from poor customer service and it's not pleasant. And it does not have to be that way. By using the techniques and skills found in 50 Ways To Keep Your Customers something can be done and it can be done now. Numbered one to fifty, each skill in this 60-minute video can be put to use immediately. They are practical, workable techniques that take the mystery out of how to give exceptional customer service.
Give it a try. It can only help!
The video "preview" clip shown on this page requires that Windows Media Player is installed on your computer. To add this media player product, download from Microsoft Windows Media Player.
To request a longer online preview of this program, and other programs from this producer, visit this url:
http://jwavideostreaming.com/SendPreviewReg?Distributor=5289
Related Items
- CUSTOMER SERVICE COMPATIBLES
- An increased awareness of the need for better customer service is critical for the growth of any organization. That’s why we developed Customer Service Compatibles - T-Shirts, Hats and Mugs......
