TRAINING PRODUCTS FOR THE WORKPLACE - 1.800.488.0319
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The Richardson Co. Training Media
Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911
Mailing Address:
13 Creekwood Ln SW
Lakewood, Washington 98499
Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911
Mailing Address:
13 Creekwood Ln SW
Lakewood, Washington 98499
Service for All: Customer Service in a Diverse World
Produced
- November 2008
Key Features
11-minute DVD or VHS training program
Use this customer service DVD to teach your employees that all customers deserve equal treatment.
Just like you can’t judge a book by its cover, you can’t judge a customer on his or her outward appearance. Respect should be shown across-the-board, whether your customers are black or white, young or old, rich or poor. Your worksite is no place for discrimination, and your customers should never be subjected to any kind of bigotry. Teach your employees that equal treatment for all customers is the only way you run your business.
