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Call Center Success: 50-Minutes Series Book - Book

Item#: CRI048BB  Language: English
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The Richardson Co. Training Media
Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911

Mailing Address:
13 Creekwood Ln SW
Lakewood, Washington 98499

Call Center Success: 50-minute series book

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Author

  • Lloyd C. Finch

Key Features

book format only

Master the skills needed to face the challenges of a Customer Service Representative position. Guaranteed to turn out top-notch CSRs!


Key Points:
  • Handle calls professionally and effectively
  • Learn how to keep a positive attitude, even in the most trying situations
  • Create a self-improvement plan for better service