Free ground shipping on all previews sent to the United States and Canada. Free ground shipping on purchases of $395 or more to locations within the continental U.S.
This new program offers support materials to enable you to use it as a self-study training program or a group training program (this revised version incorporates a group training leader's guide).
Individual Self-Study DVD Version (30 mins): includes an audio CD, and a supporting book package. Individual Self-Study VHS Version (30 mins): includes an audio CD, and a supporting book package.
Group Training VHS Package: includes a VHS, a suppporting book, a PowerPoint CDROM, and a Facilitation Guide Package. The PowerPoint CD and Facilitation Guide Packages are NOT included in the self-study versions.
The Group Training Preview tape includes 5 minute portions of four Group Training Programs: How to Deal with Cultural Diversity in the Workplace, The Power of Customer Service, Prevent Sexual Harassment in the Work Place and Telephone Skills at Work.
video, audio cassette, book, leader's guide
We all come from diverse backgrounds and we all view things from our own vantage point. Just because people do things differently doesn’t mean they’re wrong. They may just be looking at things in a totally different way.
We no longer live and work in an insular market-place. We are now part of a worldwide economy with competition coming from nearly every continent. For this reason we need every bit of diversity that will make us more creative and open to change. Cultural diversity brings fresh ideas and differing insights to each and every company.
This new training program comes complete with a video, audiocassette and copy of the book "Cultural Diversity in the Work Place" by Sally J. Walton, which is part of the Business Skills Express Series Published by The McGraw-Hill Companies.
Available in NTSC and PAL.
The video "preview" clip shown on this page requires that Windows Media Player is installed on your computer. To add this media player product, download from Microsoft Windows Media Player.
To request a longer online preview of this program, and other programs from this producer, visit this url:
http://jwavideostreaming.com/SendPreviewReg?Distributor=5289
PREVENT SEXUAL HARASSMENT IN THE WORK PLACE--Revised!
THE POWER OF CUSTOMER SERVICE--Revised
Telephone Skills at Work--Revised!