E-Mail Essentials: Legal & Appropriate Use of e-mail

Key Features

Comes complete with a Facilitator's & User's Guide and participant handouts. Employee (24 minute) & management (28 minute) versions for private and public sector organizations.

Since the beginning of history, we humans have found ever more effective ways of communicating with each other. Now e-mail, the fastest and most powerful communications tool ever, has arrived and with it a complex array of legal and interpersonal issues.

Legal & Appropriate Use of e-mail: Winner American Corporate Video Award

Now available in DVD and VHS formats.

Click here to view an online preview and the support materials for this program.

Harassment has appeared on-line wearing a variety of disguises. Discrimination in employment issues are surfacing. Organizations are struggling with what is appropriate and inappropriate personal use of business e -mail. What (if any) privacy can we expect from this technology? What are the legal liability issues?

Organizations and individual employees are facing litigation arising out of the illegal use of their e-mail systems. Messages that employees thought had been deleted are being discovered in back-up tapes and elsewhere by high tech detectives and used as evidence in lawsuits. Productivity that is supposed to be enhanced by the speed and power of e-mail is, in many organizations, being negatively impacted as employees use their e-mail for personal communication, to run their own private businesses, to send jokes (some of which are inappropriate or offensive) to their co-workers or to "flame" those they don't like.

There is much to think about.

Program Objectives:  e-mail essentials is intended to help employees in public and private sector organizations think through the appropriate and inappropriate uses of this powerful communications tool. After viewing the program, employees will have a clearer idea of.....

• how e-mail works
• what if any privacy you can anticipate
• what if any personal uses of an organization's e-mail are appropriate
• some of the rules of e-mail etiquette
• the illegality of e-mail harassment
• confidentiality concerns
• disclosure issues (public sector version)

There are management and employee versions of the program available for public and private sector organizations. Also available in multi-media format.

Program Contents:
Scene #1: Lose Weight Now use of workplace for personal business
Scene #2: Taking Initiative
political campaigning in e-mail system
Scene #3: Sorry, Wrong Address
sending inappropriate personal messages
Scene #4: Flame Out using e-mail to express anger or emotions
Scene #5: The Joke's on Me
playing jokes on others using e-mail
Scene #6: What Does "No" Mean?
e-mail harassment is still harassment
Scene #7: Adding Insult to Injury
inappropriate personnel discussions (management version only)
Scene #8: Leaks Hurt
sending confidential e-mail documents

Quantity discount pricing available. Contact us for discount information at 1-800-488-0319 or 253-582-2911 or email rctm@rctm.com.

Streaming Learning Fee Schedule 

Streamed Learning - Fee Schedule
These fees apply to any QMR programs presented over the Internet from our server
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Prices are on a per-person, per-program basis.

Pricing Schedule:
1-1000 $6 per person*
$4995 maximum charge
1001-3000 $5 per person
More than 3000 contact RCTM
*Minimum order amount for any one program is $395 

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Pricing includes use of QMR's Learning Management System (LMS) for:

• post-training test (customized tests are also available)
• online reporting of test results
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• "Completion of Training" certificate

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Each program includes a Facilitator's Guide and Handouts; most also have Microsoft
PowerPoint presentations. You will receive electronic copies of all support materials.

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