Accountability That Works!

Produced

• Mar. 2003

Key Features

VHS Video or DVD, Leader's Guide, 10 Participant Workbooks, 10 Buttons, 10 Reminder Cards & PowerPoint Presentation on CD-Rom

This Accountability at Work video hits to some important issues in today’s workplace, but most importantly implements a workplace accountability program that immediately translates into applying responsive business practices.

Be sure to implement many of the excellent recommendations included in the ethics training guide. These workplace accountability strategies are important tools that could be utilized by your human resources staff as well as every other staff member.

If would like to view an online preview of this program, please let us know.  We can provide you with an online preview in Flash format.  Simply call (1-800-488-0319) or email us (rctm@rctm.com) to request the online preview for this program.

Most employees take on new projects with the best intentions, seeking only a successful result. But lack of clarity not lack of commitment often finds their goals unrealized. Accountability That Works! presents a simple process structure — before, during and after — common to all tasks. When handled properly, this structure will ensure the clarity and completion of any task.

• The “before” phase: RESPONSIBILITY — When an individual or team establishes a mindset of ownership for the task, taking complete responsibility that it will get done.
• The “during” phase: EMPOWERMENT — When the owner(s) does whatever is necessary to complete the task. This might include action steps, a time line, determining who and what are key resources, implementing creative problem solving, and determining how to complete the task without other tasks suffering.
• The “after” phase: ACCOUNTABILITY —When the responsible party(ies) owns the outcome of the task. This is when results, good or bad, are acknowledged (and the temptation to place blame on external factors or coworkers is overcome). It is when the owner(s) allows learning from the experience to take place.

Accountability That Works! teaches that accountability is much more than a paper trail. It is an ongoing opportunity to gain focus, accomplish more, streamline work processes, and create greater team effectiveness. The training program and workshop allow viewers to observe these processes at a manufacturing plant, software design firm, and medical facility, illustrating how to:

ensure every task has a clearly defined owner and agreement.

empower themselves to keep their agreements.

hold others accountable for their agreements.

be accountable without being defensive.

learn from mistakes, continually improving personally and professionally.

Accountability That Works! is an exciting, innovative new training program that will provide everyone in your organization with the tools they need for a greater sense of empowerment, a higher level of effectiveness, and increased productivity.

 

produced by CRM Learning

 

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