Performance Management : self-study program

Author

• Cadwell

Key Features

Course Objective: Design, implement, and monitor a clear performance management system that is linked to company goals and initiatives.
Level: All
Format: Print
Testing/Credit: One multiple-choice test valued at two Continuing Education Units
Price: $159.00
Stock #: b13929 XWSS6

Achieve organizational goals...

Encourage employees to manage their own performance...

Help employees succeed...

with Performance Management!

People constitute the real competitive advantage in business and industries of all types. Enhancing the performance of your people and ultimately your organization depends on the continuous improvement of staff at all levels. An effective Performance Management system is essential to help employees perform at their best and align their contributions with the goals, values, and initiatives of the organization.

Gain the skills to:

• Identify and remedy performance gaps
• Document performance with charts, graphs, reports
• Evaluate performance with BARS (Behaviorally Anchored Rating Scales
• Implement S.M.A.R.T. guidelines (specific, measurable, accountable, realistic, time frame)
• Establish non-monetary rewards through alignment, complement base pay, and other means
• Use training and development tools, such as self-study, seminars, in-house training, books, video, simulation, job rotation, and online training

Performance Management presents managers and supervisors with a clear model they can follow to plan, monitor, analyze, and maintain a satisfying process of performance improvement for their staff. Designed for readers to apply what they are learning to their current job responsibilities, this course offers exercises and assessments to determine your readiness to implement performance management. It also illustrates strategies for developing the crucial communication skills of coaching, problem solving, and giving feedback while teaching methods for linking organization and personal goals.

By demystifying the role of performance management techniques, Performance Management provides the knowledge and tools to design and implement a workable system that benefits the organization and inspires employees to manage their own performance.

Table of Contents
Getting Started with Performance Management
Planning Performance: What is Expected?
Monitoring Performance: How Are We Doing
Analyzing Performance: What Performance Gaps Exist?
Improving Performance: How Can We Make It Better?
Maintaining Performance: How Do We Keep Performance On Track?
Implementing Performance Management

About the Author:
Charles M. Cadwell is the president of Training Systems +, which specializes in training system design and development. He has more than 20 years of experience in the training field. Prior to starting Training Systems + in 1986, he held positions as Director of Field Training for Pizza Hut, Inc. and Director of Training for Popingo Video, Inc. Cadwell?s clients have included Fortune 500 companies as well as a number of small and medium-sized service, retail, and manufacturing businesses. He has written about recruitment and selection, orientation and training, teamwork, supervision, facilitation, and leadership skills.