The Richardson Co. Training Media
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Top 10 Products in Government

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Many of our quality training programs qualify for a 10% government discount or up to a 20% education discount.

Government

Government agencies present unique organizational challenges. Keep your agency at its peak with government-focused training programs. Contact us to verify if you and your organization quality for a government discount on training program pricing.

Available Products

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Harassment Is ... (video training kit): Harassment represents one of the most destructive workplace issues faced by public and private employers today. Now more than ever, it's important to train all personnel to recognize the various forms that harassment may take and implement measures ...
Service With Soul: In this program, you will see five extraordinary organizations that define the cutting edge of customer service. Each of these organizations demonstrates what obsession with customers can do to foster success. ...
When the Coach is You!: Skills for Helping Others Learn What You Already Know Join host George Wendt, of TVs Cheers, for practical steps on increasing success for coaches and learners in any organization. Youll visit an accounting office, manufacturing factory and ...
E-Mail Essentials: Legal & Appropriate Use of e-mail: Since the beginning of history, we humans have found ever more effective ways of communicating with each other. Now e-mail, the fastest and most powerful communications tool ever, has arrived and with it a complex array of legal and interpersonal ...
But I Don't Have Customers: This program teaches your employees the steps and techniques for defining their internal customers and how to serve them appropriately. ...
Life after Prison: Success on the Outside: Statistics show that over 60% of the inmates who are paroled will commit another crime and be incarcerated again within two years. This information-packed program contains interviews with individuals who have beat the odds and made a successful ...
Excellence in the Public Sector: Tom Peters does more than destroy the myth that, by definition, public sector management must be poor. He offers examples of five organizations whose managerial excellence provides a blueprint for success in both public and private sector ...
The Ex-Offender’s Job Search Companion: Getting a Good Job Despite Your Record: Includes advice on resumes and cover letters, winning interviews, networking, dealing with the really difficult questions unique to the parolee, negotiating salaries, dealing with references, and a host of other job search essentials are covered. ...
From Parole to Payroll: For the ex-offender, finding a job is one of the most difficult, and important, steps toward building a new and productive life. How do you sell yourself? How do you make the most of what many employers see as a devastating mistake? Do you tell them ...
Delegating for Diehards: Working Together to Get Things Done: This program is no longer available. Effective April 30, 2007, this program has been replaced by A Leader's Guide to Delegating. See the related product at the bottom of this page for information on A Leader's Guide to ...

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