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Countries outside the USA or Canada should call (USA) 1-253-582-2911
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Top 10 Products in Government
- Municipal Employee Training Series
- Team Building: What Makes a Good Team Player? Government Version
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- Municipal Employee Training on Ethics
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- When the Coach is You! (Government Version)
- Other Side of the Window: Providing Exceptional Service in Government
- Municipal Employee Training on Dealing With Difficult Citizens
- Municipal Employee Training on Preventing Accidents
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Many of our quality training programs qualify for a 10% government discount or up to a 20% education discount.
Contact us for more information to see if this particular program and your organization qualify for a discounted price.
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Government
Government agencies present unique organizational challenges. Keep your agency at its peak with government-focused training programs. Contact us to verify if you and your organization quality for a government discount on training program pricing.
Available Products
- HIDDEN ASSETS: EMPOWERING GOVERNMENT WORKERS
- Host Collin Siedor takes viewers inside the city government of Austin, Texas, where employees have been empoweredf to make their own decisions. The result has yielded dramatic improvements-- from the city-owned power and light company, to dealings ...
- Strategic Planning in Government , Federal Version
- Why not let the "Father of GPRA" teach your team the fine points and benefits of strategic planning? That's just what Strategic Planning In Government, Not Business As Usual, Federal Government Version will do. ...
- Attitude Virus, 2nd edition
- Cure bad attitudes to increase productivity in your organization! Bad attitudes can threaten the essential functions of your workplace. They spread like viruses from individual employees through departments and infect entire organizations. Once an ...
- The Power of Future Conversation
- Would you be surprised to learn that 80% of our conversations are focused on the past? This insightful video offers a fresh look at our conversations and shows how we can use them to focus on the future instead. Author and consultant Kim Krisco ...
- Training Grounds: Supervisory Skills Video (blue and white collar versions)
- This unique new video program has been designed to provide an overview of basic supervisory skills for new as well as current supervisors. This fast-paced program will help increase your supervisors' skills in communication, organization and ...
- The Call of the Mummy
- Telephone customer service representatives (CSRs) give an organization heart, soul and feelings. They are often the first point of contact for customers, a critical component in how customers judge an organization, and ultimately whether they'll ...
- An Invisible Man Meets the Mummy
- This entertaining training film presents a lighthearted look at the rights and wrongs of customer service. It shows that everyone has customers -- internal, external or both -- and there's no place to hide from them. Not even in red tape. ...
- Quality Service - In the Public Sector
- Employees will see that excellent customer service in the public sector doesnt have to be a ...
- Other Side of the Window: Providing Exceptional Service in Government
- Spend the day with a hapless customer as he experiences life on the other side of the window. Youll discover, as he does, that seeking help from public sector customer service representatives is often no picnic. And what makes it worse, and ...
- Between You and Me: Solving Conflict
- Help employees solve conflict before it affects performance!A trainers' favorite since its release, this video uses believable, realistic role-plays to help employees embrace teamwork and solve their own conflicts without management ...