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18 minute VHS video and leader's guide
Would you be surprised to learn that 80% of our conversations are focused on the past? This insightful video offers a fresh look at our conversations and shows how we can use them to focus on the future instead. Author and consultant Kim Krisco narrates while realistic scenarios show how conversation can be used to make life at work and at home more productive.
Participants will learn how to:
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produced by CRM Learning