But I Don't Have Customers

Key Features

21 minute closed-captioned VHS or DVD video; available in Office Version (internal customer service) or Government Version

This program teaches your employees the steps and techniques for defining their internal customers and how to serve them appropriately.

The video "preview" clip shown on this page requires that Windows Media Player is installed on your computer. To add this media player product, download from Microsoft Windows Media Player.

This program teaches your employees the steps and techniques for defining their internal customers and how to serve them appropriately. By asking questions, listening, and keeping their word, employees can create a positive and productive working environment.

This video is ideal for employees who do not realize that others within the organization are in fact their customers. Your employees will learn to provide the same level of service to internal customers as they would to paying clients.

How To Training Points

• How to make coworkers feel like valued customers
• How to keep deadlines and make realistic commitments that stick
• How to listen, ask questions, and improve relations with internal customers

Click here to view the But I Dont Have Customers Leaders Guide.

Language options for the Office version (internal customer service) include English, Spanish,  and Portuguese. The DVD includes English, Spanish and Portuguese versions on one disk.  Purchase includes leader's guide, and one "how to" workbook.

Additional related book also available:
Outstanding Customer Service How-To Books are $14.95 each.

This program is available in Office Version (internal customer service) or Government Version.

BUT I DON'T HAVE CUSTOMERS!-GOVERNMENT VERSION
This program teaches your employees the steps and techniques for defining their internal customers and how to serve them appropriately.

The government version is available in these languages: English, Portuguese and Spanish.