Our Guarantee

Secure Shopping

We guarantee that every transaction you make will be safe. This means you pay nothing if an unauthorized charge is made to your credit card as a result of shopping at www.rctm.com.

Pay conveniently with Visa, Mastercard, Discover or American Express

Pay conveniently with Visa, Mastercard, Discover or American Express
Shipping Terms
RCTM Promotions

Free Shipping

Free ground shipping on all previews sent to the United States and Canada.  Free ground shipping on purchases of $395 or more to locations within the continental U.S. 

DISCOUNTS

Many of our quality training programs qualify for a 10% government discount or up to a 20% education discount.

Contact us for more information to see if this particular program and your organization qualify for a discounted price.

Contact us to explore other related product options!

Sign Up for our Monthly Newsletter

Healthcare

The business of healthcare is continually changing. These training programs are designed especially for the unique needs of the healthcare industry. Programs included here offer specific healthcare industry situations and examples.

Training programs on the new HIPAA requirements are included in this Richardson Co. training category.

Available Products

Sort By:   Items Per Page:   
163 Items: < Last / 1 / 2 / 3 / 4 / 5 / 6 / 7 / 8 / 9 / 10 / 11 / 12 / 13 / 14 / 15 / 16 /  17 
Dealing with Conflict Rate:Not Yet Rated
Dealing with Conflict
Conflict shifts the focus away from work and the basic goals of the team, department and organization, negatively impacting productivity and thus, the bottom ...
VHS Misc DVD Free Preview

Service Heroes: Customer Service Turnaround - VIDEO Rate:Not Yet Rated
Service Heroes: Customer Service Turnaround - VIDEO
This program offers real-life examples of service excellence. It was filmed at Baptist Health Care, a hospital which consistently leads a national customer satisfaction database. The lessons apply at all levels in any organization. Your audience ...
VHS DVD Free Preview

Six Steps to Greatness: Customer Service Agenda - VIDEO Rate:Not Yet Rated
Six Steps to Greatness: Customer Service Agenda - VIDEO
This program introduces six of the key steps used to achieve a customer service turnaround. The content is specifically aimed at leaders with responsibility for implementing customer service strategies and attaining service improvement goals. ...
VHS DVD Free Preview

163 Items: Page 17 of 17 < Last / 1 / 2 / 3 / 4 / 5 / 6 / 7 / 8 / 9 / 10 / 11 / 12 / 13 / 14 / 15 / 16 /  17