Difficult Behavior: Breaking Through video

Key Features

21 minute VHS or DVD video

VHS version includes ten employee handbooks

This important program discusses the strategies for handling patients whose behavior is difficult. Problem behavior is a catch-all term that refers to patients actions that are not dangerous but can still lead to disruptions of care.

Examples of these actions include arguing with staff or visitors, challenging the rules, noisy behavior, name calling and swearing.

• The reasons difficult behavior must be handled
• Types of behaviors
• The Intervention process
• Patients prone to difficult behavior

Added features and benefits of DVD training include:

• English, Spanish and Portuguese versions of this program
• A Customizable PowerPoint™ Presentation - makes training site-specific; excellent for training different personnel and departments
• Training Points - outlines key learning points of your training; reinforces important safety points to your employees.
• Chapterized Content - video-enriched training organized by learning objectives that facilitates classroom discussion; ideal for refresher training, specific training points and navigating through the course.
• Expanded Leader's Guide - excellent resource to help plan and implement your presentation. A quiz is provided that can serve as a pre and/or post evaluative tool.
• Portable Convenience - perfect for those who train and travel! Includes ten employee handbooks.

Difficult Behavior: Breaking Through (Handbook)

This handbook provides essential information and strategies on how to deal with difficult patients in a healthcare facility. Behavior that needs special attention is not necessarily dangerous but sometimes disruptive.

Number of pages can vary though most handbooks are 16 pages in length and include a tear-out quiz.

Handbooks must be purchased in packs of 10. When ordering, enter the number of packs you would like to purchase. For example, if you would like to order 50 handbooks, enter "5" in the quantity field. A quantity discount will be applied for quantity orders once added to your cart. Quantity and discount breaks may vary between handbooks.

We offer customized handbooks as well. Please call 1-800-488-0319 for pricing and information.

The video "preview" clip shown on this page requires that Windows Media Player is installed on your computer. To add this media player product, download from Microsoft Windows Media Player.