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Hospitality

The hospitality industry has specific training needs for employees as well as managers. We have many training programs to help your organization continue successful customer service and management skill building.

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SEXUAL HARASSMENT: IS IT OR ISN'T IT? FOR THE HOSPITALITY INDUSTRY Rate:Not Yet Rated
SEXUAL HARASSMENT: IS IT OR ISN'T IT? FOR THE HOSPITALITY INDUSTRY
Educate and protect your hospitality ...
VHS DVD Free Preview

MORE THAN A GUT FEELING: SERVICE AND HOSPITALITY VERSION Rate:Not Yet Rated
MORE THAN A GUT FEELING: SERVICE AND HOSPITALITY VERSION
With employee turnover rates as high as 60 percent in the service and hospitality industry, your organization may be losing thousands of dollars each year. Whether you work in a hotel, motel, casino, restaurant, food service or retail environment- ...
VHS DVD Free Preview

Recipe for Health & Safety Rate:Not Yet Rated
Recipe for Health & Safety
An engaging introduction for all staff to practical health and safety in the workplace.Staff at the Seafood Restaurant and Hotel demonstrate how health and safety affects everyone in an organization from chefs to waiters, from office staff to ...
DVD Free Preview

Recipe For Success Rate:Not Yet Rated
Recipe For Success
Rick Stein's successful seafood restaurant and hotel business are role models for how to manage and motivate your team. He believes that the best of managing is by walking about. In this program, you will learn to lead by example, set standards, ...
DVD Free Preview

Working Front of House Rate:Not Yet Rated
Working Front of House
As the public face of the tourism and hospitality industries, front-of-house employees have the responsibility of providing the best possible service. This program interviews a number of people who work in the hospitality industry and deal ...
VHS DVD

Quality Control in Food Technology Rate:Not Yet Rated
Quality Control in Food Technology
Although it is a crucial aspect of modern food technology, quality control may also be the biggest challenge for any food-producing company. This program identifies quality standards that exist in various parts of the world, explores ways of ...
VHS DVD

Five Star Teamwork Rate:Not Yet Rated
Five Star Teamwork
How is it that certain teams achieve extraordinary excellence, day after day, year after year and manage to stay committed to each other, their customers and their organizations mission? This new program features the remarkable team at the Four ...
DVD VHS Free Preview

Jamie's Kitchen: Fifteen Lessons on Leadership Rate:Not Yet Rated
Jamie's Kitchen: Fifteen Lessons on Leadership
Aim To show how to become a better leader. The DVD "Ive gone from being the boy next door to being the bloke with the weight of the world on his shoulders. (Jamie Oliver) Jamie Olivers passion and vision transformed a bunch of unemployed ...
CD-ROM DVD TRAINING PACKAGE Free Preview

Jamie's Kitchen: Fifteen Lessons on Teamwork Rate:Not Yet Rated
Jamie's Kitchen: Fifteen Lessons on Teamwork
Aim To show how to become a better team The video "For me tonight was a very powerful night really. Because there was no one to catch them, they concentrated so hard. I think today they came together really well as a team." (Jamie ...
DVD TRAINING PACKAGE CD-ROM

Jamie's School Dinners: A Recipe for Managing and Living With Change Rate:Not Yet Rated
Jamie's School Dinners: A Recipe for Managing and Living With Change
Demonstrates how to manage change successfully and shows individuals how to respond to change when it happens to ...
DVD

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