Hospitality
The hospitality industry has specific training needs for employees as well as managers. We have many training programs to help your organization continue successful customer service and management skill building.
Available Products
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SEXUAL HARASSMENT: IS IT OR ISN'T IT? FOR THE HOSPITALITY INDUSTRY
- Educate and protect your hospitality ...
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MORE THAN A GUT FEELING: SERVICE AND HOSPITALITY VERSION
- With employee turnover rates as high as 60 percent in the service and hospitality industry, your organization may be losing thousands of dollars each year. Whether you work in a hotel, motel, casino, restaurant, food service or retail environment- ...
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Recipe for Health & Safety
- An engaging introduction for all staff to practical health and safety in the workplace.Staff at the Seafood Restaurant and Hotel demonstrate how health and safety affects everyone in an organization from chefs to waiters, from office staff to ...
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Recipe For Success
- Rick Stein's successful seafood restaurant and hotel business are role models for how to manage and motivate your team. He believes that the best of managing is by walking about. In this program, you will learn to lead by example, set standards, ...
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Working Front of House
- As the public face of the tourism and hospitality industries, front-of-house employees have the responsibility of providing the best possible service. This program interviews a number of people who work in the hospitality industry and deal ...
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Quality Control in Food Technology
- Although it is a crucial aspect of modern food technology, quality control may also be the biggest challenge for any food-producing company. This program identifies quality standards that exist in various parts of the world, explores ways of ...
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Five Star Teamwork
- How is it that certain teams achieve extraordinary excellence, day after day, year after year and manage to stay committed to each other, their customers and their organizations mission? This new program features the remarkable team at the Four ...
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Jamie's Kitchen: Fifteen Lessons on Leadership
- Aim
To show how to become a better leader.
The DVD
"Ive gone from being the boy next door to being the bloke with the weight of the world on his shoulders. (Jamie Oliver)
Jamie Olivers passion and vision transformed a bunch of unemployed ...
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Jamie's Kitchen: Fifteen Lessons on Teamwork
- Aim
To show how to become a better team
The video
"For me tonight was a very powerful night really. Because there was no one to catch them, they concentrated so hard. I think today they came together really well as a team." (Jamie ...
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Jamie's School Dinners: A Recipe for Managing and Living With Change
- Demonstrates how to manage change successfully and shows individuals how to respond to change when it happens to ...