TRAINING PRODUCTS FOR THE WORKPLACE - 1.800.488.0319
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Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911
Mailing Address:
13 Creekwood Ln SW
Lakewood, Washington 98499
Top 10 Products in Hospitality
- Food Service Sanitation Set- 3 video series
- MORE THAN A GUT FEELING: SERVICE AND HOSPITALITY VERSION
- Food Safety Service Safety Set- 3 videos
- Right-To-Know for the Food Retailing Industry Videotape Program
- SEXUAL HARASSMENT: IS IT OR ISN'T IT? FOR THE HOSPITALITY INDUSTRY
- Right-To-Know for the Hospitality Industry Compliance Kit
- Hotel Safety Orientation: A Reality Check-In video
- DEBI'S WAY: A Profile in Management
- Biofood Poster: Make surfaces correct: wash and disinfect
- Biofood Poster: Good cooking properly done keeps the germs on the run
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Free ground shipping on all previews sent to the United States and Canada. Free ground shipping on purchases of $395 or more to locations within the continental U.S.
DISCOUNTS
Many of our quality training programs qualify for a 10% government discount or up to a 20% education discount.
Contact us for more information to see if this particular program and your organization qualify for a discounted price.
Contact us to explore other related product options!
Hospitality
The hospitality industry has specific training needs for employees as well as managers. We have many training programs to help your organization continue successful customer service and management skill building.
Available Products
- Casino: A Customer Service Story
- Watch as we go into the casino to learn the secrets of great customer ...
- Point of Impact
- A front-line customer service training videoPoint of Impact!, This is a straight-to-the-point, front-line customer service training video. It foceses on the true point of impact for an organization: that point where the customer actually comes into ...
- Remember Me? Specialty Versions!
- Good customer service -- everyone seems to understand the theory, but few grasp the truly negative impact of encountering an endless array of careless, thoughtless "customer service" people.
The speciality versions of Remember Me? are available in ...
- The Secret: Customer Service Uncovered
- Gain a new perspective on the fundamentals of great service. This video explores the unique challenge presented by customers who speak a different language, dress differently, or behave in a disturbing way. ...
- I'll Be Back with Bob Farrell
- For 30 years restaurateur Bob Farrell excelled in an industry with an 80%
failure rate. ...
- You've Got Customers! - And They Want Action
- In spite of all the attention given to customer service, it seems to be getting worse. Whats the ...