What's Your Pickle?

Produced

• September 2007

Key Features

17 minute VHS or DVD video training program

available in English and Spanish versions

Bob Farrell is back!...and he's more entertaining than ever. This time he hits the road in a fun-filled search for the secrets of the "world-class pickle givers". You'll love the stories and truths he discovers!

"If you look and you listen, your customers will tell you what your pickle is."

Bob's boundless energy makes it feel like he's there LIVE in your meeting! His contagious enthusiasm will inspire your service providers and help them refine their Pickle-giving skills by presenting four great ways to determine "What's Your Pickle?"

• CONNECT with your customers
• ANTICIPATE what they'll need next
• DELIGHT your customers
• INSPIRE yourself and others

What's Your Pickle? is fun and entertaining, and offers a fresh new look at how your team can integrate the pickle-giving culture into your own workplace. Bob presents four great ways that help team members determine what their customers really want:

• CONNECT with your customers
  How would you want to be treated?
• ANTICIPATE what they'll need next
  How can you be one step ahead?
• DELIGHT your customers
  How can you exceed their expectations?
• INSPIRE yourself and others
  Are you willing to do what it takes?

Purchase includes:

• 1 What's Your Pickle? video
• 10 Pocket Reminder Cards
• 3 Travel Postcards
• 1 Pickle Sticky pad
• 10 Green Pickle Lapel Pins
• 1 Leader's Guide (CD-ROM)

Be sure to join Bob in this engaging new video as he inspires your team to connect with their customers and Give ‘em the Pickle. 

The online video preview offered on this page requires that Windows Media Player is installed on your computer. To add this media player product, download from Microsoft Windows Media Player.

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